People who work in food service or customer service: What’s the dumbest thing a customer ever insisted was “the law” or “illegal”?

3 years ago by morganth to c/asklemmy

Brought to you by my discovery that some people think that “the customer is always right” isn’t the slogan of a long-dead department store, but rather it’s an actual call the cops law.

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KoboldCoterie 168 points 3 years ago

I used to work in CS for a cell phone provider. The most memorable call I had from that experience was a woman who spent over an hour yelling at me because her daughter had ordered a $1200 phone upgrade without permission. She was absolutely sure that it was illegal for us to charge her for that, because her daughter was not authorized to use her card, and because her daughter was under 18.

She didn't want to return the phone, because she didn't want her daughter to hate her. She just didn't want us to charge her for it.

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itsnotlupus 81 points 3 years ago

That sounds like an improbable attempt to leverage the notion that minors can't enter into a legally binding contract into a loophole to get anything for free by simply having your kid order it.

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Pietson 31 points 3 years ago

If the kid can't enter into the contract surely the phone wouldn't belong to them though?

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