Great move by the director
Workers of lemmy, what was the reason that customer got banned ?
2 years ago by x4740N to c/asklemmy
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stiephelando 16 points 2 years ago
asklemmy
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A Fediverse community for open-ended, thought provoking questions
Rules: (interactive)
1) Be nice and; have fun
Doxxing, trolling, sealioning, racism, toxicity and dog-whistling are not welcomed in AskLemmy. Remember what your mother said: if you can't say something nice, don't say anything at all. In addition, the site-wide Lemmy.world terms of service also apply here. Please familiarize yourself with them
2) All posts must end with a '?'
This is sort of like Jeopardy. Please phrase all post titles in the form of a proper question ending with ?
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Just remember to tag posts with either a content warning or a [NSFW] tag. Overtly sexual posts are not allowed, please direct them to either !asklemmyafterdark@lemmy.world or !asklemmynsfw@lemmynsfw.com. NSFW comments should be restricted to posts tagged [NSFW].
5) This is not a support community.
It is not a place for 'how do I?', type questions. If you have any questions regarding the site itself or would like to report a community, please direct them to Lemmy.world Support or email info@lemmy.world. For other questions check our partnered communities list, or use the search function.
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Reminder: The terms of service apply here too.
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asklemmy
@lemmy.world
41803
9878
8963
A Fediverse community for open-ended, thought provoking questions
Rules: (interactive)
1) Be nice and; have fun
Doxxing, trolling, sealioning, racism, toxicity and dog-whistling are not welcomed in AskLemmy. Remember what your mother said: if you can't say something nice, don't say anything at all. In addition, the site-wide Lemmy.world terms of service also apply here. Please familiarize yourself with them
2) All posts must end with a '?'
This is sort of like Jeopardy. Please phrase all post titles in the form of a proper question ending with ?
3) No spam
Please do not flood the community with nonsense. Actual suspected spammers will be banned on site. No astroturfing.
4) NSFW is okay, within reason
Just remember to tag posts with either a content warning or a [NSFW] tag. Overtly sexual posts are not allowed, please direct them to either !asklemmyafterdark@lemmy.world or !asklemmynsfw@lemmynsfw.com. NSFW comments should be restricted to posts tagged [NSFW].
5) This is not a support community.
It is not a place for 'how do I?', type questions. If you have any questions regarding the site itself or would like to report a community, please direct them to Lemmy.world Support or email info@lemmy.world. For other questions check our partnered communities list, or use the search function.
6) No US Politics.
Please don't post about current US Politics. If you need to do this, try !politicaldiscussion@lemmy.world or !uspolitics@lemmy.world
7) No Hit-and-Run questions.
Please don't delete your post for no apparent reason. If you plan on deleting a question later, say so in the post, or if you feel that you have a good reason to remove it, message a mod beforehand. It's not fair to the ones who took their time to answer, and it's not in the spirit of the community.
8) No Bots.
Posts or comments from bots, LLM's, AIs, Neural Networks, Transformers, or Marvin the Paranoid Android are not welcome in AskLemmy. Real humans only please.
Reminder: The terms of service apply here too.
Partnered Communities:
Logo design credit goes to: tubbadu
go to feed...
At my old company we would ban customers that were repeatedly abusive to customer service agents. Agents had the right to hang up on customers that were being abusive and if the same customer kept getting reported, eventually they would receive a letter from the legal department telling them to stop. If it continued, they would get banned.
I remember one guy was so bad that a director got the phone system to automatically route any calls from him to his mobile line and put him in his phone book. He would very politely greet him by name as soon as he picked up the call to make it clear that he wasn't ever going to get through to anyone else.
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