Slrpnk.net outage (resolved)

a year ago by Kris to c/fediverse

Edit: unexpectatly we are back online. Will share how we found a solution later. There might be still some federation issues though.

Alt account of poVoq@slrpnk.net here.

Our instance is currently down and I can't get remote access to the servers. It appears that there might have been a hardware failure of the main firewall, which is the one thing I can't work around remotely.

I am still trying a few things, but I am not very optimistic that I can get access.

The really unfortunate part is that just now I am on one of my rare work deployments abroad, so I also can't access it physically during the next few weeks and my usual back up that could restart it is not available either.

As something like that never happened in 3 years operating the servers, I thought I can risk it, but murphy's law seems inescapable 😓

I will try to keep you posted here on any updates, but probably there will not be much I can do for a while. Really bad timing 😥

Edit: we might use this "opportunity" to migrate the instance to Piefed, which has been an idea for quite some time now. I will keep you posted on that.

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PirateFrog 36 points a year ago

Alt of ProdigalFrog@slrpnk.net chiming in, thanks for giving us the sitrep, poVoq!

This is an unusually unlucky set of circumstances, but for the Solarpunks who find their way here, let's try to make the best of it. If you don't already have an alternative account somewhere, you may want to create one to use until we're back up and running. lemmy.dbzer0.com, sopuli.xyz, or lemmy.cafe are some solid choices to consider. After that, you may want to favorite poVoq's post here so you can check back on any news.

Even without our home base, we can still share the solarpunky stuff we find and create around the threadiverse (though as Tofu mentioned, maybe this could be a time to take a breather to be refreshed when we come back 😄).

Besides, if the past is any indication, time will fly by and we'll be back before you know it!

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Kris 15 points a year ago

Well, on the plus side lots of lessons learned and I think I might move at least the xmpp server to an external vps to have a backup communication channel.

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tenchiken 6 points a year ago

Not sure about your area, but a wireguard accessible OOB connection is a great piece of kit to keep handy. I use a cheap 768kbps SIM in an Ethernet connected switch into my personal systems. It's saved my skin numerous times.

I'm sure this is obvious, especially in hindsight, but just mentioning because the existence of IoT LTE data plans for a minimal fee ( $100/year for me in Midwest US) was NOT obvious to me until 2 years ago.

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mad_lentil 2 points a year ago

Might it also be possible/feasible to send an "email blast" to everyone with a slrpnk.net account? It would probably be quite complicated to send that many emails at once without getting blocked by the major email providers, but hypothetically we've all registered with emails...

Just spitballing ideas for the future. Everything's fine now. Gives me an excuse to spend a little more time on the Canadian end of the fediverse. :)

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Lazycog 5 points a year ago

Lol love the new username, fitting! :)

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PirateFrog 6 points a year ago

Yarr, thank ye kindly, Lazy :p

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