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Amazon is forcibly upgrading Prime members to Alexa Plus, and users are not happy

9 months ago by Sahwa to c/technology

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Amazon is informing Prime members that their Echo devices are receiving a free automatic upgrade to Alexa Plus.
  • Alexa users who are Amazon Prime members are reportedly being automatically upgraded to Alexa Plus.
  • Users who have been upgraded can revert to the old Alexa by saying, “Alexa, exit Alexa Plus.”
  • One user claims that they were “flooded with ads” after downgrading back to Alexa.
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mr_might44 52 points 9 months ago

Forced upgrades (or downgrades) really are the worst. Same for opt-out services instead of opt-in. Give choice back to the customer goddammit!

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MonkderVierte 4 points 9 months ago

Likely only ever happens if a critical number of people stop being customers there.

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Wooki 3 points 9 months ago

Enshitification is running its natural course. The best opt-out is removing the subscription. Why pay for tv.

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