Hi all, just purchased a pretty much brand-new deck (used for 2hrs) from eBay. I've also got the receipt. Is there anything I should be aware of? It was only purchased last month, will valve honour any warranty?
Edit. Turned up yesterday and it's immaculate so all good so far! Doesn't even look used so I'll count this as a good buy for now!
If it’s been opened and had anything replaced, unless they’re better than 99% of the DIY steam deck crowd, they left small traces of getting past the backplate.
For what it's worth, I believe the general consensus is that Valve cannot reject your warranty claim for the device having been opened under US law (the FTC has gone after other manufacturers for this).
There are also a lot of reports that Valve are cool with it as long as whatever broke the device wasn't caused by the user fiddling with it.
No, yeah, the opening of the device is more so a "did they replace/damage anything" and less of a warranty problem. Second hand sale is what stopped warranty
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@sopuli.xyz
A place to discuss and support all Steam Hardware, including Steam Deck, Steam Machine, Steam Frame, and SteamOS in general.
As Lemmy doesn't have flairs yet, you can use these prefixes to indicate what type of post you have made, eg:
[Flair] My post title
The following is a list of suggested flairs:
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[Discussion] - General discussion.
[Help] - A request for help or support.
[News] - News about the deck.
[PSA] - Sharing important information.
[Game] - News / info about a game on the deck.
[Update] - An update to a previous post.
[Meta] - Discussion about this community.
If your post is only relevant to one hardware device (Deck/Machine/Frame/etc) please specify which one as part of the title or by using a device flair.
These are not enforced, but they are encouraged.
Rules:
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Warranty is not transferable. You'll want to check along the edges for any tool marks. If it's been opened and had anything replaced, unless they're better than 99% of the DIY steam deck crowd, they left small traces of getting past the backplate.
Watch a video or two on how to replace the SSD, and go looking for marks around the areas people said are easier to slide things into to pry the plate off. If you want to open it yourself, you can also check the screws for any marks as well as ensure there's no glaring issues with the internals in case they tried to replace the joysticks or something. Valve was pretty clean with mine, every screw pretty much pristine.
save