[SOLVED] Still can't sign up for Beehaw 😞🐝

3 years ago by Lemdee to c/support

[SOLVED] - Lemmy doesn't notify you if the username is taken and just hangs indefinitely if it is taken. Just an fyi to anybody else who's having issues signing up for a Lemmy instance.

Title says it all. I've tried multiple browsers, restarting, flushing dns and everything else I can think to troubleshoot this on my end. Whenever I try to sign up it just hangs infinitely on the page that I took a screenshot of, with the submit button spinning.

How can I join this side of lemmy? Lemmy.world is pretty good but I would like to be in an instance that is defederated from lemmygrad please lol

Lionir 6 points 3 years ago

What? You signed in today? https://beehaw.org/u/Dee

I am very confused.

path: 0 191088, hotness: undefined, score: 6, children: 9

Dee 9 points 3 years ago

That's not me O_o

I guess somebody already took Dee on beehaw, I'll try again with another username but I didn't get any error that the username was taken already. Thank you for linking that, maybe it was that simple haha

path: 0 191088 191212, hotness: undefined, score: 9, children: 8

Lionir 9 points 3 years ago

Ah yeah, Lemmy doesn't say when a username is taken..

Was that really the problem all along?

path: 0 191088 191212 191286, hotness: undefined, score: 9, children: 7

Dee 5 points 3 years ago

It seems to have gone through now 🤦‍♀️

That's a little frustrating (not your fault or any of the mods) I would really like to have that added to the roadmap for Lemmy in the future. The fun of alpha software lol

Thank you for taking the time to comment and help clear this up though. Is there an FAQ I missed that says there's no error for taken usernames?

path: 0 191088 191212 191286 191395, hotness: undefined, score: 5, children: 6

mifuyne 8 points 3 years ago

According to their Github issue tracker, they're aware and are working to fix it (based on the pull request)!

The lemmy software is still a bit rough. It can only get better though, we all just need a little patience (or to contribute if we're able) 😊

As far as I know, I don't believe there's an FAQ that explains these issues. I could be wrong though!

path: 0 191088 191212 191286 191395 191545, hotness: undefined, score: 8, children: 1

Lionir 5 points 3 years ago

It's been approved. Thank you for your patience.

path: 0 191088 191212 191286 191395 191897, hotness: undefined, score: 5, children: 3

meldroc 4 points 3 years ago

I've tried several times to create an account. Username meldroc.

When I fill out the form and click to submit, it gives me an eternal spinny, no feedback on whether anything's happening or if it's just stuck.

Try to login, only a spinny.

What am I doing wrong?

path: 0 192630, hotness: undefined, score: 4, children: 4

meldroc 2 points 3 years ago

I just tried creating an account again, username meldroc42. Currently got the spinny...

path: 0 192630 193205, hotness: undefined, score: 2, children: 0

Dee_Imaginarium 2 points 3 years ago

I'd try another username, idk if this is you but it looks like that one already exists. That's what was happening with me anyway.

path: 0 192630 193669, hotness: undefined, score: 2, children: 0

Los 1 point 3 years ago

A spinning wheel, probably means it failed. Could be the username is taken. Could be you already created it and now the username is taken. Wait to be approved. You get an email.

path: 0 192630 198852, hotness: undefined, score: 1, children: 1

wheresyourshoe 1 point 3 years ago

I haven't gotten an email saying I'm approved, and it's been several days. But when I click "forgot password" I get a password reset email with my username.

path: 0 192630 198852 393728, hotness: undefined, score: 1, children: 0

gummi 3 points 3 years ago

I’m having a similar problem. Submitted to join ~1.5 days ago and see that the account is created (same username as this account). But when I try to login it just spins forever.

note: Pretty sure that the account had not been created when I submitted to join. I checked the user page and the user age matched the date/time of when I tried to create an account.

path: 0 192291, hotness: undefined, score: 3, children: 1

Cipher 1 point 3 years ago

I know someone who is experiencing this as well. I don't have an answer, but this may be an issue that affects multiple users

path: 0 192291 198484, hotness: undefined, score: 1, children: 0

answers_to_kv 2 points 3 years ago

I am having a similar issue. Used the same name as this (answers_to_kv). I saw that my username exists and the account was created yesterday (the day I made it) but I am unable to log in :/ any advice?

path: 0 198667, hotness: undefined, score: 2, children: 4

MoodyCat 2 points 3 years ago

Yeah same. I looked up my username and it was created the same day I created it. Tried logging and can’t progress past the loading icon.

path: 0 198667 201404, hotness: undefined, score: 2, children: 2

Lionir 0 points 3 years ago

Lemmy creates the account before being approved - it is quite silly. If you can give me the username, I can give it a look, we're currently going through all the backlog for people we missed.

path: 0 198667 201404 335035, hotness: undefined, score: 0, children: 1

MoodyCat 1 point 3 years ago

@Lionir
Ahh I see, no worries! The username should be:
MoodyCat

Edit: just wanted to confirm that I was able to login!

path: 0 198667 201404 335035 335037, hotness: undefined, score: 1, children: 0

doc 1 point 3 years ago

Same. Made an account there Saturday, after checking for another user with the same name. For a 404 error, tried to sign up, and got stuck with a spinner when trying to log in.

path: 0 198667 202629, hotness: undefined, score: 1, children: 0

ttzera 2 points 3 years ago

I've been having the same issue. It goes on loading state forever and no feedback. Tried multiple usernames and none of them have been taken, so that isn't the problem.

path: 0 265977, hotness: undefined, score: 2, children: 0

Los 1 point 3 years ago

Test out if the username exists by typing in the url to the profile.

https://beehaw.org/u/username

path: 0 194212, hotness: undefined, score: 1, children: 1

Penguincoder 1 point 3 years ago

Dang, we really need a better looking 404 page. And to not allow that sort of username enumeration.

path: 0 194212 198322, hotness: undefined, score: 1, children: 0

HalfEatenRat 1 point 3 years ago

No kidding. Tried a few times to create an account. Even wrote in my 9 year old reddit account as proof that I am not a bot, no luck. Kinda given up at this point.

path: 0 196099, hotness: undefined, score: 1, children: 0

flustered 1 point 3 years ago

Having the similar issues, the user account appears to exist, but when spins when i try to logon.

path: 0 197410, hotness: undefined, score: 1, children: 0

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support

@beehaw.org

login for more options

Support and meta community for Beehaw. Ask your questions about the community, technical issues, and other such things here.

A brief FAQ for lurkers and new users can be found here.

Our July 2023 financial update is here.

For a refresher on our philosophy, see also What is Beehaw?, The spirit of the rules, and Beehaw is a Community

This community's icon was made by Aaron Schneider, under the CC-BY-NC-SA 4.0 license.

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