Hi vijay-kumavat -- yes, in the user settings, ensure that the user has changed this to "Email only" or "both"

You can run a query in mongodb to update all the user settings. The below would set everyone to Notification and email.

db.objects.updateMany({ 
  _key: /^user:\d+:settings/ 
}, { 
  $set: { "notificationType_new-reply": "notificationemail" } 
});`

But this method has not work for me

Thanks Julian,,

I have noticed that this setting only applies to new users who join after the notification change. Existing users need to update it individually from their own accounts.

is their any way to apply this for all users?