‘It’s ridiculous’: publicans bemused by rise of single-file queues to get served

8 months ago by ikt to c/ukcasual

Bar owners say they struggle to dissuade people from forming a line as behavioural experts point to post-pandemic ‘new norms’
smeg 7 points 8 months ago
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bandwidthcrisis 6 points 8 months ago

It's like the one person did it once and since then everyone has followed

How does one person form a queue?

But, yes, everyone else following is definitely how it would happen.

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Horsecook 5 points 8 months ago
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Kolanaki 3 points 8 months ago

That's something I've also never liked about bars that I tend to not even mention when I say why I hate going to bars.

It's stupid how they choose to serve you. Having a line makes sense. Doing whatever a typical restaurant does makes sense. Doing whatever bars typically do is utterly ridiculous. Fucking serve me and stop flirting with the hot blonde.

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mannycalavera 3 points 8 months ago

Meh... I dunno. I won't miss a loud fat obnoxious bloke having pushed me to the side at the bar and shouted their order at the bar person whilst waving a twenty quid note in their face cutting in front of me. If that's what we're yearning to go back for the I won't miss it.

Maybe the yoofs have more of a sense of fairness and have started to queue?

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CompactFlax 0 points 8 months ago

I don’t see the problem here.

Does it decrease profits when people are served in an orderly fashion?

Edit - genuinely, I don’t understand. Why the downvote?

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RIotingPacifist -1 points 8 months ago

Service takes longer because bar staff can't handle multiple orders at once, and if there's multiple staff it takes additional time to get them to come round.

Doesn't seem like it would be that hard to adjust how you serve to accommodate having a queue though

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mannycalavera 3 points 8 months ago

You're limited by the speed at which you can make a drink. Not which way people come to the bar. At best you might be able to pull two pints at once. Fancy bar staff might start prepping a third. But we're talking marginal gains.

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RIotingPacifist 1 point 8 months ago

If the gains are minimal why is it standard for bartenders at busy bars to keep a stack of 3-5 orders they are working on?

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mannycalavera 1 point 8 months ago

I doubt they do five. These days they'll just about manage three if they're good at their job. But the point is they're limited by how fast the taps pour or they make the cocktail. Not how the punters are queueing at the bar.

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CompactFlax 1 point 8 months ago

But that doesn’t make sense. First in line gets the first bartender available, who takes the order, fulfils, and takes payment. Next in line please?

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RIotingPacifist 1 point 8 months ago

That's less efficient than having a stack of 3-4 orders you can work on, this is true in many jobs, and I assume true in bartending as that's the standard worldwide.

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