Pending Community Subscriptions

3 years ago by Torty to c/lemmy_support

This is probably just a lack of fundamental understanding on my part but some communities I want to subscribe to; I'll hit the sub button, it won't change status for a while, I'll refresh and it'll say "Subscribe Pending"

A couple communities have been stuck like this for a day or so now. But other communities I'll mash the sub button a bit more then it'll switch over to "Joined"

Can communities be setup such that subscribers have to be approved by a comm mod or has my subscription request fallen into the void on the backend somewhere and I should try to subscribe again?

Thanks for any clarifications about this!

slashzero 11 points 3 years ago

Hey there! I believe this is just server load related. If you leave the page alone, it will eventually change to ✅ Joined. That has been my experience at least.

Just a wild guess, because I haven't looked at the code / implementation yet in GitHub, but It's very possible they use a message queue to store subscription requests for processing. That is what the observed behavior would lead me to believe at least. If that's not the case, the delayed sub would be complete server delay while the request is processing...

save

path: 0 50723, hotness: undefined, score: 11, children: 20

Torty 3 points 3 years ago

Ahh gotcha that makes sense. Thank you for explaining!

save

path: 0 50723 50770, hotness: undefined, score: 3, children: 19

slashzero 5 points 3 years ago

No problem. Man, I should really log off... this totally is indistinguishable from reddit and I might end up spending the entire day here at this rate.

save

path: 0 50723 50770 50783, hotness: undefined, score: 5, children: 18

Torty 1 point 3 years ago

Ah man that sucks. I took your feedback back to the home instance and dropped a post in the local support comm

https://beehaw.org/post/491408

Maybe someone will be able to get it squared away so you can get your creds fixed 🤞🙏

save

path: 0 50723 50770 50783 51014, hotness: undefined, score: 1, children: 1

slashzero 1 point 3 years ago

Thank you! I really appreciate that! 😄 🤞

save

path: 0 50723 50770 50783 51014 51037, hotness: undefined, score: 1, children: 0

Lionir 0 points 3 years ago

Did you get an email to say you were approved?

save

path: 0 50723 50770 50783 51146, hotness: undefined, score: 0, children: 15

slashzero 1 point 3 years ago

I did not get any emails from beehaw.org. It was also around the time of that email bug where rejected user emails were not getting sent out, and users ended up in a banned and unactionable state.

save

path: 0 50723 50770 50783 51146 51147, hotness: undefined, score: 1, children: 14

yaspora 5 points 3 years ago

I'm noticing the same thing for some (but not all) subscriptions to communities on other instances. I'll try retrying for some of them though, hadn't considered it.

Update: Not sure if I'm just lucky but clicking 'Subscribe Pending' then resubscribing appears to have fixed all of them.

save

path: 0 76588, hotness: undefined, score: 5, children: 0

ScottE 3 points 3 years ago

I've been wondering about this too - sometimes it subscribes immediately, sometimes it gets stuck pending. Hopefully the pending ones work themselves out per the other comments...

save

path: 0 73783, hotness: undefined, score: 3, children: 0

EuphoricPenguin22 1 point 3 years ago

I also have this problem, but it's only on Lemmy.ml for me. Literally every other instance I've used, I have been able to subscribe right away. It also doesn't seem to be an issue with server load or federation, as I'm leaving this comment from my account on an instance I'm personally hosting. I can interact with communities on lemmy.ml, but I can't subscribe for some reason. I also don't think it's an issue where it's simply saying "Subscribe Pending" but actually subscribing behind the scenes, as I haven't gotten any Lemmy.ml communities to show up in my feed.

save

path: 0 232711, hotness: undefined, score: 1, children: 1

EuphoricPenguin22 1 point 3 years ago

This is actually not true. I now see that many of the communities showing this message are in my subscription feed.

save

path: 0 232711 233904, hotness: undefined, score: 1, children: 0

RoundSparrow 0 points 3 years ago

Were these remote instance communities or local ones?

I've only seen it happen with remote instance ones. I'm curious what the code is doing.

save

path: 0 50948, hotness: undefined, score: 0, children: 1

Torty 4 points 3 years ago

Remote communities external to my home insurance

save

path: 0 50948 50949, hotness: undefined, score: 4, children: 0