Error by AI scribe during medical appointment leaves patient devastated

6 days ago by vividspecter to c/australia

Artificial Intelligence is listening to many people's medical appointments, but it is not always hearing things correctly.
JakenVeina 44 points 6 days ago

Dumbest part about this is that auditory dictation software has existed for DECADES and WORKS. It's even based on machiblne learning models, just ones that have been trained for that specific purpose, not this LLM human-impersonating trash.

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ExtremeDullard 30 points 6 days ago

"Please be assured that we take the accuracy of our documentation very seriously, and we are truly sorry that this occurred," the letter stated.

Yeah. That's why you do AI: because you take your patients' documentation really seriously...

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OryxAndCake 18 points 6 days ago

I love how the article just glosses over the fact that this woman reported doctors were treating her poorly because her notes mentioned she'd consumed psychoactive substances. Like apparently that's just an acceptable and a valid way to treat patients.

I know healthcare workers get compassion fatigue but it's just fucking depressing how normalised shitty behaviour is from them towards the vulnerable people rekying on them.

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osanna 7 points 5 days ago

I used to be a chronic self harmer. Anyway, I went to hospital once because I self harmed pretty fucking badly and the nurses and doctors treated me so badly. They wouldn’t give me anaesthetic to suture my wounds. They said “you did this to yourself. Why are you complaining?” Like? Really?

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Malyca 2 points 4 days ago

There are some psychopaths in medicine let me tell you. Sometimes all it takes is being a woman or other minority. If they didn't have a socially acceptable reason to bully you, they will make one up. Any profession dealing with vulnerable people will attract them like flies.

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im_fine_sandy 7 points 6 days ago

This type of hallucination is a problem, but is not my biggest concern.

I just want to converse with a human who is listening to me. It's a bonus if that person has some familiarity with me but it's not essential.

I certainly do not want an LLM inferring what might be wrong with me.

I feel like this shouldn't be too much to ask, but it's becoming that way.

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fodor 7 points 6 days ago

If it's not AI's fault, then the error was the human who implemented the system. This is basic reasoning FFS.

Don't let people blame machines unless the machines can be held responsible.

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