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My brother has to replug his mouse every time he boots his PC or it doesn't work

a month ago by Lena to c/linux

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His PC runs Ubuntu 24.04 and the mouse is a Razer Basilisk V3 35K. I tested it on my Ubuntu PC and it had the same problem.

Here's the fastfetch output:

....              marko@markubuntu
              .',:clooo:  .:looooo:.           ----------------
           .;looooooooc  .oooooooooo'          OS: Ubuntu 24.04.4 LTS (Noble Numbat) x86_64
        .;looooool:,''.  :ooooooooooc          Host: A620M GAMING X (-CF)
       ;looool;.         'oooooooooo,          Kernel: Linux 7.0.0-31-generic
      ;clool'             .cooooooc.  ,,       Uptime: 58 mins
         ...                ......  .:oo,      Packages: 2282 (dpkg), 19 (flatpak-system), 29 (flatpak-user), 15 (snap)
  .;clol:,.                        .loooo'     Shell: fish 4.8.1
 :ooooooooo,                        'ooool     Display (Odyssey G40B): 1920x1080 in 27", 240 Hz [External]
'ooooooooooo.                        loooo.    DE: GNOME 46.0
'ooooooooool                         coooo.    WM: Mutter (X11)
 ,loooooooc.                        .loooo.    WM Theme: Yaru-dark
   .,;;;'.                          ;ooooc     Theme: Yaru-dark [GTK2/3/4]
       ...                         ,ooool.     Icons: Yaru [GTK2/3/4]
    .cooooc.              ..',,'.  .cooo.      Font: Sans (11pt) [GTK2/3/4]
      ;ooooo:.           ;oooooooc.  :l.       Cursor: Yaru (24px)
       .coooooc,..      coooooooooo.           Terminal: GNOME Terminal 3.52.0
         .:ooooooolc:. .ooooooooooo'           Terminal Font: Ubuntu Sans Mono (13pt)
           .':loooooo;  ,oooooooooc            CPU: AMD Ryzen 5 7600X (12) @ 5.46 GHz
               ..';::c'  .;loooo:'             GPU 1: AMD Radeon RX 6600 [Discrete]
                                               GPU 2: AMD Raphael [Integrated]
                                               Memory: 5.41 GiB / 14.77 GiB (37%)
                                               Swap: 0 B / 4.00 GiB (0%)
                                               Disk (/): 878.47 GiB / 934.80 GiB (94%) - ext4
                                               Local IP (enp8s0): 192.168.64.111/24
                                               Locale: en_US.UTF-8

It has a GIGABYTE A620M GAMING X motherboard.

FrostyPolicy 21 points a month ago

I'm using the same mouse on Tumbleweed without any problems. If it acts up on two different machines I'd say the mouse is broken.

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path: 0 25689775, hotness: undefined, score: 21, children: 1
FrostyPolicy 12 points a month ago

Try if any other mouse gives the same issues.

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path: 0 25689775 25689779, hotness: undefined, score: 12, children: 0
Forgottengoldfish 16 points a month ago

I would look in dmesg for hardware errors.

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path: 0 25690906, hotness: undefined, score: 16, children: 1
lena 1 point a month ago

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path: 0 25690906 25727126, hotness: undefined, score: 1, children: 0
MangoPenguin 11 points a month ago

Is the mouse plugged directly into the motherboard USB port? I've had this with the built in USB hub in my monitor, it fails to initialize after waking up sometimes and needs a replug.

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path: 0 25690763, hotness: undefined, score: 11, children: 0
s38b35M5 4 points a month ago 
fastfetch -l none

To remove the logo to help with copy/paste

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path: 0 25695020, hotness: undefined, score: 4, children: 0
username 3 points a month ago

I have a mouse with the same problem. I just wrote a script to turn the USB port off and on at boot. Works like a charm.

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path: 0 25700600, hotness: undefined, score: 3, children: 0
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