Amazon to Pay $8.25 Million to Resolve Discrimination Lawsuit Over Slow Delivery to Majority-Black D.C. Neighborhood While Charging Residents The Full Prime Subscription Price

3 days ago by beep to c/technology

cross-posted from: https://piefed.world/...

Attorney General Brian L. Schwalb today announced that Amazon.com, Inc. (Amazon) will pay $8.25 million in refunds and penalties and change its business practices to resolve the District’s lawsuit alleging that Amazon deceived tens of thousands of DC residents by failing to inform them that their ZIP codes were excluded from Amazon’s in-house delivery services and misleading Prime members about the true cause of shipping delays.

OAG sued Amazon in 2024, alleging that the company had violated DC consumer protection law by secretly excluding two DC ZIP codes east of the Anacostia River (20019 and 20020) from Amazon’s in-house, Amazon-branded delivery services— significantly slowing Prime deliveries to those areas—while continuing to charge tens of thousands of DC residents living there the full Prime subscription price. Now, under the terms of a settlement agreement, impacted District residents will get back nearly half of their total membership fee that they paid during the exclusion period. Amazon will pay back $7.25 million in Prime membership fees and pay $1 million in penalties to the District. Amazon stopped excluding Ward 7 and 8 consumers from full delivery services in April 2026, and this settlement puts safeguards in place to ensure DC customers can make informed decisions about their Prime memberships if Amazon chooses to implement delivery exclusions in the future.

rozodru 17 points 3 days ago

so they paid peanuts for something they'll likely continue to do.

path: 0 26244852, hotness: undefined, score: 17, children: 1
Miller 13 points 3 days ago

The money is at least going to the members who were poorly served and delivery time being dependent on locality is reasonable only if it is geographical rather than societal.

path: 0 26244852 26245024, hotness: undefined, score: 13, children: 0
Serinus 7 points 3 days ago

Man, I do miss Thai Orchid from that neighborhood.

Thai Orchid Storefront

I haven't found Thai nearly as good anywhere in the Midwest.

path: 0 26249587, hotness: undefined, score: 7, children: 0
technology
technology

@lemmy.world

login for more options
88742
22214
14627

This is a most excellent place for technology news and articles.

Our Rules


  1. Follow the lemmy.world rules.
  2. Only tech related news or articles.
  3. Be excellent to each other!
  4. Mod approved content bots can post up to 10 articles per day.
  5. Threads asking for personal tech support may be deleted.
  6. Politics threads may be removed.
  7. No memes allowed as posts, OK to post as comments.
  8. Only approved bots from the list below, this includes using AI responses and summaries. To ask if your bot can be added please contact a mod.
  9. Check for duplicates before posting, duplicates may be removed
  10. Accounts 7 days and younger will have their posts automatically removed.

Approved Bots


go to feed...