Doxy is technically HIPAA compliant according to them and I can't PROVE otherwise.
In October 2021 -- logging in as a CLIENT -- I traced (via Pihole and the Lightbeam Firefox plug-in) their website having my web browser contact connections to Google (multiple), Youtube (multiple), Facebook, Doubleclick, Hotjar, Mixpanel, and Segment ad networks/trackers/data aggregators. Heavy additional use of outside support tools from Google, Amazon (their web hosting provider), Cloudflare, Cloudfront, and other outside supporting services.
There was just no excuse for that from a company only providing medical telehealth.
Since then Doxy seems to call on fewer outside supporting services, and last I looked (April 2022) they ran their data tracking services through one specific company -- which could then redistribute data to all the above companies. Or not.
The devil here is in what constitutes Protected Health Data (PHI). In 2022 Doxy privacy policies discussed only collecting "anonymized" data and no PHI. Sounds great. However, please see:
Use of Online Tracking Technologies by HIPAA Covered Entities and Business Associates
https://www.hhs.gov/...
This HHS and OCR guidance includes the sorts of 3rd party tracking technologies DOXY is likely referring to in their privacy policies.
Then of course, there is this: Yes, someone really did name their service Doxy ("Doc See Me" according to the company). There are several double meanings here. Doxx or doxxing -- hacker slang for spreading sensitive private information all over the Internet to defame someone. Webster's Dictionary -- Doxy -- a prostitute. https://www.merriam-webster.com/dictionary/doxy
No disrespect intended to sex workers in the use of the possible slur "prostitute" here.