Want to track your package? Scan our QR code to download our app!

8 months ago by marighost to c/assholedesign

Why does an online storefront framework need a fucking app, anyway?

(Don't seriously answer that, I know)

Pogogunner 68 points 8 months ago

Every time I run into this, I email their support for tracking updates, daily.

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Hozerkiller 19 points 8 months ago

Why stop there. With a bit of python you can probably get hourly updates sent out.

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thesohoriots 14 points 8 months ago

Doing the lord’s work

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lIlIlIlIlIlIl 51 points 8 months ago

You should express your distaste to Dropout directly - they made the decision to subject their buyers to this trash

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new_world_odor 24 points 8 months ago

Seconding this. Dropout listens to feedback. They've shown enough grace in the past for me to assume it's not intentional - there's a good chance the storefront didn't even operate like that when they set it up. It's a textbook enshittification pattern. If I were them, I'd want to know.

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Shirasho 11 points 8 months ago

Stuff like this may be in their contract with their store vendor too. If this enshitification happened in breach of a contract there can be hell to pay.

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wander1236 18 points 8 months ago

Shopify nags you to install the Shop app for tracking, but I've never ordered from a Shopify store that doesn't also send out an email with the tracking number once the thing actually ships.

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rhymeswithduck 2 points 8 months ago

I have. LG replacement parts. Not only was there no tracking number, you had to download the app AND "connect it to your email" in order to track the package. No mention of what exactly that meant or what level of access the app would have to my emails. I assume it would have to scan all my email to even find what it was supposed to be tracking. That's a big no.

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This is a community for designs specifically crafted to make the experience worse for the user. This can be due to greed, apathy, laziness or just downright scumbaggery.

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