Delete Memmy and re-download the app to clean the app

3 years ago by Dazza to c/memmy

As the title suggests. I was having multiple issues with posts, upvotes, downvotes and comments not saving.

Deleting the app and reinstalling has refreshed the whole thing and it now works better than ever.

Posting here in case anyone else had similar issues.

Ghostalmedia 24 points 3 years ago

This is because of the hack last night. Many of the big instances logged people out, but the apps weren’t coded to handle this use case.

If you only have one account in Memmy, the only way to log out is to reinstall. If you have more than one account, you can swipe to delete an account.

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floatslikeaboat 12 points 3 years ago

Thanks, fixed my inability to vote.

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QuikxSpec 4 points 3 years ago

What the app does is not keep you logged in. You’d have to go to settings and save your username and password to be able to do anything.

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floatslikeaboat 1 point 3 years ago

Good to know, thanks!

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EeeDawg101 8 points 3 years ago

Are you all noticing if you leave a comment on a post, it has you right off the bat at 2 upvotes?

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CandleTiger 4 points 3 years ago

Yep, me too

Edit: except not this one, apparently

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EeeDawg101 3 points 3 years ago

Hmm maybe it’s an instance thing like it happens when posting to certain instances and not others.

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ebits21 3 points 3 years ago

Known issue

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EeeDawg101 1 point 3 years ago

That’s good and doesn’t surprise me with how good this dev is. Certainly not that big of an issue but will be nice when it’s fixed.

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ProvokedGamer 1 point 3 years ago

I’ve had this bug every since I’ve started using Memmy. I really hope they fix it eventually. It happens to me on most posts and comments.

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derelict 5 points 3 years ago

I had similar issues and deleting and re-adding my accounts fixed it

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ryno364 4 points 3 years ago

I fixed it by going into my account, hitting edit, and clicking the save button. I think there’s a bug with the expiring session not being handled. And clicking save seems to log you back in.

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reddig33 2 points 3 years ago
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Catatafish 4 points 3 years ago

I also just deleted and reinstalled app, but apparently there is a much simpler way:

"Please go to “Manage Accounts” and then tap your Lemmy.world account. Hit “Edit Account”, enter your password, then hit save."

https://lemmy.world/post/1314032

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Ep1cFac3pa1m 3 points 3 years ago

All I did was delete my account from the app and then add it again

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jakwithoutac 3 points 3 years ago

I found that editing the password and re-entering it then saving was enough. I guess it’s just having to refresh the Auth token?

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Gingerlegs 2 points 3 years ago
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null_ 2 points 3 years ago

You don’t need to delete the app, but you do need to re-log in to be able to vote or comment (presumably because of the hack yesterday).

Go to accounts tab, and delete your account (from the list of logged in accounts) and then log back in. You may need to “add it” a second time before you can delete it.

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creamatine 2 points 3 years ago

Just another confirmation that this works

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paddythegeek 1 point 3 years ago

I couldn’t figure out how to log out of the app. After the admins logged everyone out after the zero-day, I expect it left the login tokens kind of messed up. Uninstalling and reinstalling fixed it all.

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teft 1 point 3 years ago

Everything’s been working fine for me so far. Didn’t have to delete anything.

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Ghostalmedia 3 points 3 years ago

You somehow dodged a bullet, or recently reauthenticated. A great many people had their apps stuck in a wonky state because many instances logged everyone out after last night’s hack.

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paddirn 1 point 3 years ago

Literally just did the same thing an hour ago. Hadn’t realized there was an update and the mobile apps been fucky all day.

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Ocean 1 point 3 years ago

Yep, this fixed a lot of issues, and I got to see the new “choose an instance” page what was added a few updates ago, looks great :)

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anewbeginning 1 point 3 years ago

I had to re-download because I couldn’t log out and log back in. Lots of rough edges on the app.

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MrsDoyle 1 point 3 years ago

Hah, I just finished deleting and reinstalling jerboa, liftoff and connect, and yes, everything fixed now and very smooth.

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CurlySue 0 points 3 years ago

I had similar issues, so I deleted the App and reinstalled and also changed my password. Everything is working properly now and with the Dev updates, it is better than ever!

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