Airbnb guest says images were altered in false £12,000 damage claim
a year ago by HellsBelle to c/world
Airbnb has apologised to a woman after an apartment host falsely claimed she had caused thousands of pounds’ worth of damage and used images she says were digitally manipulated to back up his allegations.
The London-based academic was refunded almost £4,300, and an internal review of how the case was dealt with has been launched at the short-term accommodation rental company.
The incident highlights how cheap and easily available artificial intelligence software is now being used to manipulate images to give false evidence of what has happened in consumer complaints, according to one security expert.
but but but airbnb is just a wee little internet platform, it doesn't actually conduct any of the business on it except taking rent money and also additional fees and fuck you surcharges
The very least, he should have been banned. Instead, just a slap on the wrist
Probably because it falls under the binding arbitration clause in AirBnb's terms of service.
Fraud is a criminal charge and AirBnB’s arbitration clause is for civil disputes. Original commenter is saying police should be investigating this.
Ah, you forget that the guest and the host are not doing business with each other; both are dealing with AirBnB which means AirBnB is the only party with standing to file a criminal complaint against the host. And that their TOS binds the guest. Given how completely they caved to the guest, I'm guessing even an arbitration hearing would have gone her way.
Police don't need someone to file charges, if they believe fraud has taken place they can prosecute regardless of the victims wishes.
Otherwise people could be blackmailed into not pressing charges against murder and the like.
Wouldn't the fraud charge be against the host?
In the US it would probably have to be the women who pressed charges. And a DA would have to agree to follow through.
As a woodworker I can guarantee you it's fake because wood doesn't break like that.
Just make a time-stamped video. Time-stamped photos and videos are standard in a large number of industries.
I love how the "crack" in the coffee table doesn't even follow the grain.
If it was real, why would they have such expensive and easily breakable furniture in their apartment? It’s just asking for trouble.
There should be a maximum repair fee for individual furniture.
Gladly i never try Airbnb, always hotels or motels
I had simular experience,these platforms are not interested in professional investigation or any investigation,they just lock you in using contract clasule and sometimes you can not even sue platform for contract violations because of their umbrella agreement
How can I see the whole article?
I recommend clicking on it.
Well the first couple times I clicked it would not show me the whole article just the first 20 or so lines of text. I could not see any images.
Here's an archived link if you need it.
Thanks ❤️
the guardian have a cookie wall which is against GDPR, you probably have blockers to stop seeing it.
I have raised a case to the ICO (uk authority in charge if upholding GDPR) but that will take up to 16 weeks to be actioned.
Eventually the cookie wall will go away because it's clearly against GDPR but not quickly
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Um, yes you can, those are verifiably altered images and this is verifiably criminal fraud. Now stop beating around the bush, grow a spine and take some direct action. Cowards.
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