Backblaze silently redefines 'unlimited' backups and users discover it's not backing up DB and OD — as firm leans heavier into AI storage services, changes could signal shift away from home backups

6 months ago by floofloof to c/technology

The difference between a sync and a backup is illustrated quite adeptly.
Hawke 49 points 6 months ago

What is an “AI storage service”?

Does that mean you just store your info in AI weights/contexts and hope it can regenerate an approximation of what you put in?

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panda_abyss 35 points 6 months ago path: 0 23292989 23293665, hotness: undefined, score: 35, children: 5
Semi_Hemi_Demigod 35 points 6 months ago

It’s like selling special gold shovels during a gold rush that are better at shoveling gold.

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WhatAmLemmy 18 points 6 months ago

It's like the wedding or funeral tax, where all items cost extra for no reason, other than exploitation.

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dubyakay 3 points 6 months ago

And white components. And baby food.

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alia 10 points 6 months ago
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homesweethomeMrL 14 points 6 months ago

Oh god, i know thats not possible and here come the startups to pitch it.

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zaphod 7 points 6 months ago

I assume it's where the AI companies store the stolen data used to train their LLMs.

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cyberpunk007 29 points 6 months ago

Uhg. Where do I go now? I really just ultimately want encrypted zfs replication...

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recursivethinking 19 points 6 months ago

Just price out S3 compatible storage and use backup software that can encrypt. Then it doesn't matter who holds it.

Wasabi is reputable and has fair pricing. iDrive is well priced.

I'm still sending to B2 until the price actually changes for me.

I personally use Duplicati (and yes I've tested restores).

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unlawfulbooger 9 points 6 months ago

rsync.net offers ZFS send/receive and I’ve been using it for 5 years now, it’s pretty great. It’s not super expensive per GB, but they ask a minimum of 5TB if you want native ZFS support, which is $60/month.

You get access to a full FreeBSD VM which is very nice, because you can do things like metrics or a “pull” setup that pulls backups from your machines, so you’re more resilient against stuff like ransomware.

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Anivia 9 points 6 months ago

This would increase my yearly cost from $99 to over 10k

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unlawfulbooger 7 points 6 months ago

You have over 70TB of data you want to backup? That’s a lot. How are you making backups of that for only 99/year?

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Anivia 5 points 6 months ago

I have a 190TB NAS, and Backblaze is $99 for unlimited. At least it was until now

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floofloof 9 points 6 months ago

Sounds good but $60 per month is a lot of money.

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unlawfulbooger 2 points 6 months ago

Yes it’s not the cheapest option, but I think it’s the only one if you need zfs send/receive. But if you don’t need it you can get less than 5TB for cheaper, or just go elsewhere.

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onlyhalfminotaur 1 point 6 months ago

Storj is very similar in cost and features.

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Dreamless4561 21 points 6 months ago

Backblaze is a service I really depend on, and one I've recommended. However they're still not profitable and investor money isnt going to keep them afloat forever.

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cyberpunk007 16 points 6 months ago

Just when you think AI isn't ruining something, it's ruining something.

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W3dd1e 16 points 6 months ago

The changes come as the company has experienced a 40X year-over-year increase in AI data stored on its servers and has increased focus on its accelerating AI business.

If this means they just want to throttle AI companies, I don’t care. Go forth and prosper BackBlaze.

If it doesn’t, statement retracted.

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Wispy2891 26 points 6 months ago

An individual storing 10tb on their "unlimited" cloud backup: $8/ month

A company storing 10tb on their S3: $60/month

An ai company storing 10tb on their faster S3: $150/month AND must use multiple petabytes (at least $30k/month)

It's easy to see which kind of customer they like to have

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W3dd1e 2 points 6 months ago

Oh good point. Yeah you are probably right.

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BlackCat 15 points 6 months ago

Enshittification strikes again.

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paulcdb 14 points 6 months ago

If you aren’t running it yourself, you’ll always be held hostage by toxic companies!

Time and time again, from account closures to account locking… if you value anything, you should really look at self hosting it. Yes it’s a learning curve, but now is actually a good time because you have claude to help, but don’t expect that to last!

I am and will only ever use the free tier of claude but even that is actually pretty useful. Just don’t reuse the same chat, create new ones, delete ones no longer needed and you rarely hit the usage limits.

I’ve used claude to get my own AI server running on a low power beelink PC and while i’m still learning, it runs pretty well so Imcan now bounce between my own AI, to claude for the few issues I can’t solve.

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floofloof 12 points 6 months ago

I agree in general about self-hosting, but backup seems like a special case. Where do you back up your self-hosted data? An offsite copy of the backup is needed, and it should be automatic. For most people (who only have one site, their home) that's not easy to arrange except through a cloud backup service.

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PM_ME_YOUR_BOOBIES 5 points 6 months ago

In my case I work with a family member in another city. We connect via VPN (tailscale works well too if you prefer that) and push the data we want to backup. Something like nextcloud could be used too, although a regular file explorer works just fine once you're connected.

Now mind you it's mostly family photos, so not petabytes of data.

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paulcdb 0 points 6 months ago

I don’t really have much to backup tbh, what I do have is backed up to another drive but unfortunately hosting that offsite because I don’t have friends, lol.

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LievitoPadre 1 point 6 months ago

Hi, what kind of beelink do you have and AI do you run there? I have a similar setup and I'm very interested, I didn't think it was possible to run it on that low end.

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kalpol 2 points 6 months ago

Not who you asked but I got the Me2 cube from Beelink. It runs Truenas and has been reliable so far. The giant downside is nvme drive cost, like 3-4x from when I bought it.

If you are just storing data, find the really old Proliant cube servers on EBay, like an N40L. There's only one fan, if it works you can get 4 hard drives for cheaper than nvme, nstall truenas or xigmanas, and you have a slow but useful and reliable file server, with ECC memory and all kinds of useful things. 60w and quiet.

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LievitoPadre 1 point 6 months ago

I’m currently running a U59 and storage is not a problem, although I have mechanical drives. I don't know if it is the best or optimal solution, but I am using mergerfs and I have a HDD bay to split the data into different drives.

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paulcdb 1 point 6 months ago

I bought the Beelink SER9 MAX, mainly because it’s the only one I saw with 64GB Ram.

It came with windows, but binned that for debian running Ollama and openclaw pretty well. I looked at others but according to Claude, the A1 Pro that i looked at only really supports Windows and I emailed minisforum who confirmed it so kinda went off there PC’s.

I’m not aiming for speed though, i’m aiming for learning but the only issue i’ve run into a few times is:

⚠️ Something went wrong while processing your request. Please try again, or use /new to start a fresh session.

But running /compact seems to fix it. I’d love a few more beelink’s to run a cluster though.

Edit: Also I’m also messing with openclaw and openclaw can’t seem to spawn agents to do tasks. Not sure if thats hardware related or config issue. 🤷‍♂️

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melfie 8 points 6 months ago

I decided against Backblaze for server backups because they charge for certain API calls, and I ended up exceeding the quota when I was testing with the free tier. I was experimenting with encrypted backups and not sure how I exceeded it, but it really put me off that I could potentially have a surprise bill from experimenting without exceeding my storage quota. I went with iDrive e2 specifically because they don’t have API fees and it has worked fine the last couple years. My storage utilization has grown and I’ve been charged extra, which is expected, whereas API calls would be harder to predict depending on what I do in a given month. For self-hosting, I want easy, predictable pricing and don’t want to deal with surprise bills. It’s enough of a chore to manage cloud spend at work without it being a headache at home too.

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XenGi 8 points 6 months ago

Best solution is still a second NAS at a friends home.

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Burninator05 16 points 6 months ago

Ugh. How am I supposed to afford a friend in this economy?

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napkin2020 7 points 6 months ago

Friend has a high maintenance cost though.

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courval 7 points 6 months ago

Thanks for the acronym definitions, it's like they wanted to report these news without really reporting it..

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favoredponcho 7 points 6 months ago
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panda_abyss 14 points 6 months ago

I use borgbase. It's not the same, but it's cheap and not stored in the US.

I just set up a launchd task on my Mac to run my Borg jobs and I never have to think about it. You could do the same with systemd on linux. If you're on Windows why are you still on Windows?

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Nighed 4 points 6 months ago

Backblaze is way cheaper than most 'standard' cloud storage though?

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OldQWERTYbastard 6 points 6 months ago

Well that sucks. I use Backblaze and it has saved my ass more than once.

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EncryptKeeper 5 points 6 months ago

It should be noted that this affects their BackBlaze backup client that operates alongside their unlimited personal storage solution. I doubt these issues exist with B2 storage where you can store whatever you want.

I’ve never used their personal backup plan because it’s for backing up a single machine. I have servers all over so I just use them for their S3 compatible object storage which is still a decent deal.

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Loce 3 points 6 months ago

Basically moved 5TB away from Backblaze when they started raising their prices... greedy fucks, every one of them

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0_o7 2 points 6 months ago

I left because their support was atrocious. I literally pointed out what the problem was on their end, but they didn't give a damn and continued gaslighting me.

Fuck em'

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Chronographs 1 point 6 months ago

Don’t use any of the services they mentioned anyways and nothing in this thread seems to even come close to the $99/year if you have a lot of data. Not going to be switching any time soon unless they end their unlimited backups entirely.

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PattyMcB -3 points 6 months ago

Backblaze, Shmackblaze

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cmnybo -3 points 6 months ago

That's not surprising with all of the data hoarders abusing the unlimited backups to store hundreds of terabytes.

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ruuster13 65 points 6 months ago

How is that abuse? "Unlimited" is a pretty audacious plan to offer. Maybe Backblaze shouldn't offer something impossible.

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cmnybo 15 points 6 months ago

The software only allows local drives to be backed up, but some people use workarounds to make it backup a large NAS or server.

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ruuster13 10 points 6 months ago

But that's not who is being targeted with the changes Backblaze has made. By silently excluding sync folders, they're casting a wide net and hoping it will catch those who use workarounds. It might, but in the process it reveals their comfort with deceptive business practices and harms users of the backup service who are not using workarounds.

Are they boosting their AI business in anticipation of breaking encryption and then training their models on everyone's data? That's what I would assume of a company I no longer trust.

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acosmichippo 4 points 6 months ago

so it seems like they should just “limit” the storage to a reasonable number of TB that is more than most desktops/laptops, and less than NASes with hundreds of TB.

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KairuByte 2 points 6 months ago

About two weeks ago, Backblaze sent out an email

Headlines are clickbait. Literally the first line in the article. What more can they do than send an email?

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3abas 4 points 6 months ago

And I recall Backblaze stating that those users are a minority and aren't a big concern. I used to do that, but when I attempted to restore 7TB and it took well over a month to restore what I needed, I switched to other solutions.

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3abas 25 points 6 months ago

"abusing" the "unlimited backups" to store "limited" terabytes.

If you can't afford to offer unlimited backups, maybe put a limit?

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XLE 12 points 6 months ago

Yeah, screw those people. I can't think of a single other reason a profit driven company would cut corners while storage prices rise due to AI companies.

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Imaginary_Stand4909 6 points 6 months ago

I'm asking as a genuine question, where or how should people backup large datastores? Also what counts as too large? I've heard Backblaze doesn't cover NAS so i wouldn't be able to backup my 2TB zfs RAID, but like is that too much?

I want to do 3-2-1 for my homelab to preserve all pictures in my immich and the backups of my LXCs and VMs, but I'm just not sure how to go about it, and I was considering archives of those files + backblaze...

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farcaller 4 points 6 months ago

A second offsite NAS with your friend? That's what I did when I grew out of my old synology. My new NAS capacity is noticeably impacted by things like frequent local snapshots but I don’t need to back those up remotely and it saves space.

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frongt 3 points 6 months ago

Local tape. If you need offsite, rotate tapes. If you need cloud, Amazon Glacier or equivalent (which are backed by tape, I assume).

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lepinkainen 5 points 6 months ago

Tape drives are expensive as fuck though.

Before the storage wars it was cheaper to just build a second shitty NAS and backup there

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WhatAmLemmy 3 points 6 months ago

Don't trust backblaze or any service that claims "unlimited".

The overwhelming feedback I've seen is to "KISS" and use some combination of restic/borg/kopia and rclone to sync data or local backups to cloud storage like https://www.hetzner.com/storage/storage-box/.

Restic/borg are more for whole system backups, where kopia is more for data (a central kopia server/repository can deduplicate and version data from multiple machines). Rclone is good for syncing local backups to cloud services, or perhaps e2ee synchronisation between machines (though it doesn't do versioning and multiple machines will cause problems).

This is the most flexible, long-term, as you can just update the storage backend and transfer or re-upload everything as necessary.

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cmnybo 2 points 6 months ago

For a NAS, you can use Backblaze B2, but they certainly aren't the cheapest. B2 doesn't have the limitations that the personal and business plans have, but you pay by the TB.

There are lots of cloud backup providers. Just make sure it supports the OS on your NAS. Any of them that claim to be unlimited will not truly be unlimited.

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Goferking0 5 points 6 months ago

Hard to say thats it if just having 2TB uploaded is enough to be considered in the top.

Especially if they've already started ignoring other cloud files in people's backups

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CompactFlax 1 point 6 months ago

Yeah, a few hundred outliers can really ruin it. People: have some self awareness and don’t be a douchebag.

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paraphrand 3 points 6 months ago

You’re talking to the crowd where if it can be done, it should be done, and bragged about. Sadly.

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