“I am still alive”: Users say T-Mobile must pay for killing “lifetime” price lock

2 years ago by Matt to c/technology

We obtained 900 complaints the FCC received about T-Mobile’s infamous price hike.
sunzu2 196 points 2 years ago
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theneverfox 10 points 2 years ago

On one hand, I kinda get it. Corporations do things, and if they get killed over small oversights there will be very real effects for many people

On the other hand, holy fuck, look around. Everything is going to shit, the planet is literally dying and we're not even living it up anymore

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bobs_monkey 31 points 2 years ago

I mean, the justice system is kangaroo court. Two overpaid people stand in a room and argue technicalities, not right vs wrong. It's a complete farce designed to fatten people's wallets.

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acockworkorange 7 points 2 years ago

Corporations getting killed for mismanagement isn’t a problem. That’s make believe. Another Corp will pick the bones of the first one. The first should die. Corporations were always meant to last only a couple decades by design.

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Wooki 7 points 2 years ago

That is not a "small" oversight. It's very intentional, deliberate, and fraudulent.

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unphazed 7 points 2 years ago

In the US companies are people. If a company is a person, then their actions should be judged as such. Oh noes, we saved 2 million dollars by not building a new retaining wall around the coke processing plant, and the old one let it leak into the river and affect drinking water. We're sorry. Oh a fine and waivers of legal fees for $500 per person affected? 600k total? We still win! How about conviction for negligence, and CEOs go to prison for 3rd degree manslaughter? (Also fuck Freedom Industries).

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theneverfox 1 point 2 years ago

No, they're not people. They're royalty

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Lost_My_Mind 143 points 2 years ago

"Sir, the customers are complaining about charging more money even though they had a pricelock for life deal".

"Yeah? And? Fuck em!"

I mean.....I kid, but that's the CEOs legit stance on the issue.

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sunzu2 13 points 2 years ago
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Lost_My_Mind 18 points 2 years ago

Verizon and AT&T both already cost more.

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sunzu2 10 points 2 years ago
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undefined 5 points 2 years ago

I was a T-Mobile customer for awhile and am on AT&T now. In my region it’s always one or the other with the best coverage.

I was going to switch to Boost Infinite right before they became Boost. Still trying to figure out if Boost will work on AT&T, Boost, T-Mobile networks like Boost Infinite did because if they do, smell ya later (kinda) AT&T!

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AA5B 3 points 2 years ago

At least when Verizon ran this scam it was “as long as you have this plan” and tricked you into changing plans

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magnetosphere 126 points 2 years ago

I remember seeing this commercial. I knew back then that it was horseshit.

"This is what happens when the government lets companies swallow the completion (the latest being Sprint). We have antitrust laws in the country that are being ignored and ultimately the consumer loses," a New York resident told the FCC.

YES. The government needs to stop rubber-stamping these enormous mergers.

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MrBobDobalina 55 points 2 years ago

"swallow the completion" really sounds like a fellatio joke...

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orbitz 21 points 2 years ago

If you can't beat 'em, swallow them.

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gingernate 7 points 2 years ago

Or after you beat them

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lando55 11 points 2 years ago

Your mom is a fellatio joke

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Rai 8 points 2 years ago

ehehehe gottem

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TseseJuer 2 points 2 years ago

you shouldve been fellatio

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yeahiknow3 19 points 2 years ago

The government is actually helpless to stop these mergers (see Lina Khan). It’s the courts, which Republicans have been packing for decades.

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a_wild_mimic_appears 73 points 2 years ago

Telecom companies and trying to fuck over their costumers, name a more iconic duo

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SuperSaiyanSwag 15 points 2 years ago

Nestle and pretty much anyone

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madcaesar 10 points 2 years ago

Dupont and nature

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dog_ 0 points 2 years ago

Samsung and the Note 7

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Etienne_Dahu 6 points 2 years ago

This one was about blowing them, not fucking them.

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TrueStoryBob 1 point 2 years ago

Had an upgrade while all that was going on. Got a free 50 inch TV for staying with Samsung for my next phone.

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style99 71 points 2 years ago

This is felony level bait-and-switch going on, here. This really should have criminal charges attached to the perpetrators.

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njordomir 62 points 2 years ago

I had a Google GSuite account from back when they advertised it as a free for life solution for families who wanted to use their own domain. They stopped offering this a long time ago, but kept us around. A few years ago, they tried to end it, but walked that back after facing resistance. We were among the earliest adopters and many of us shilled pretty hard for gmail over the years. Not only would they have gone back on their word, but my app and media purchases would be tied to a crippled no-email account (identity only) because they didn't have a migration path to normal gmail. That means multiple logins. Also, the gsuite inbox doesn't have the inline ads or anything while the regular one does. I've been working to move away from google because I imagine they'll try to end this again later, but also just because we understand better who google really is.

The site the greedy little pigboy runs was instrumental to the resistance but since it's enshittified, we may not be able to resist again. Its fine to say something is for a lifetime, but you have to honor that or you've been dishonest and no one can trusts thing you say.

The only reason I still have google around is android. When we finally get a linux daily driver phone that meets my minimum needs, I'm migrating the remainder of my stuff. I'll happily give up some functionality to do it. I just hope they can keep their free for life promise until then.

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SoleInvictus 17 points 2 years ago

I do love that so many people on the internet know exactly who you're talking about when you say "greedy little pig boy".

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lenz -10 points 2 years ago
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SoleInvictus 27 points 2 years ago

It's actually Steve Huffman, AKA "Spez", and the website Reddit.com.

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LilaOrchideen 8 points 2 years ago

that's Space Karen right?

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pineapplelover 14 points 2 years ago

I mean I only when from an iphone fanboy to a google pixel to deGoogle. I'm on graphene and don't have a google account. Been using Grayjay for yt and imported my subscriptions from there. Mail I'm using proton. I hope in the future, I can completely degoogle and not use youtube at all. A true alternative like peertube, but not too many people are on that.

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njordomir 9 points 2 years ago

I agree about peertube. I'm lucky that my niche has some creators with a peertube instance at urbanists.video (like c/fuckcars) for me to watch. I check that before youtube now and it cuts my YouTube usage by 5-15%.

I know we're off topic, but do you have call recording on Graphene? Also, how does the adblocker work. I find most adblockers use the VPN to create a loopback to listen on. I use a VPN frequently, so that interface isn't available and I block ads via hostfile.

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yonder 4 points 2 years ago

I generally find that peertube lacks much content but I've found a few channels that I am actually interested it. I find that the video quality is usually higher than what youtube gives me, so I use peertube for the few videos a month I can.

Also, I'm replying from a linux phone running postmarketos, a pixel 3a specifically.

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Illecors 10 points 2 years ago

I can only vouch for my setup; many variations are available.

  • Nextcloud - files, photo autoupload, contacts, calendar
  • Postfix and dovecot (and a bunch of friends) - email
  • Pixelfed - private instagram. Can federate, but I've never enabled that.
  • Opnsense - firewall, vpn, adblocking via unbound. Wireguard is my choice, but any would do. I get all my lan stuff available everywhere.
  • Jellyfin - media library. It's kinda sucky, though, thinking of going back to plex, unfortunately.
  • Lemmy - well. You know what it is :)
  • Graphene on a pixel

Hit me up if you ever decide to go self hosting route and need a hand with a thing or two!

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Corr 4 points 2 years ago

Curious about your issues with jellyfin? Ive been using it basically issue free for a few months

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Illecors 3 points 2 years ago

Takes half a minute to start playing, which gets annoying real quick when a toddler gets involved with all the short videos.

Random buffering every 10-15 minutes on most 1080p as well as 4k videos.

Random buffering every couple of minutes on certain videos - the whole of the office us is the last one I remember.

Crappy multi audio track support - some of them play, but most don't. What was most infuriating at first was jellyfin happily selecting the track I want in UI and then just playing the default one anyway.

The UI is kinda crap - I understand moving on a tv screen is more difficult, but god damn - what jellyfin is doing with arrow navigation is plain masochistic.

When it works - it's beautiful. But it rarely does so for long enough.


I really want to like it, but it's doing its best to push me away.

And before you suggest anything - I've already tried everything there is to try that's available on the open internet. Happy to hear something that's never been posted anywhere, though!

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Corr 5 points 2 years ago

I haven't really had any of these issues. Those would certainly be enough to push me away. I know I was having somewhat similar issues with consuming the content before enabling hardware acceleration. I haven't tried changing audio tracks so idk there. I'm sorry to hear you've been having a bad time

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qaz 2 points 2 years ago

Did you configure video encoding?

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toynbee 8 points 2 years ago

I also used GSuite for a long time. Its betrayal of its users is a big part of why I switched to Proton. Much better UX.

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reddig33 55 points 2 years ago

T mobile going downhill since merging with sprint and losing Legere.

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AbsoluteChicagoDog 64 points 2 years ago
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pdxfed 19 points 2 years ago

Caught me completely by obvious

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Reverendender 49 points 2 years ago

Yeah, but a couple dozen sociopaths at the top got significantly richer, so fuck this entire portion of the population. Clearly the right people won.

/s

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FartsWithAnAccent 36 points 2 years ago

"Not for long," T-mobile said as it dispatched hit squads to quash the lawsuit rebellion.

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Xanis 15 points 2 years ago

Must be owned by the cousins of Boeing.

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sunzu2 7 points 2 years ago
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Zorque 4 points 2 years ago path: 0 13048032 13048064 13050214, hotness: undefined, score: 4, children: 0
Taalen 33 points 2 years ago

One of the companies making GPS navigators for cars used to advertise lifetime map updates. Small print: lifetime of the device, two years after release

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Thebeardedsinglemalt 6 points 2 years ago

I bought my dad's 2014 MKZ off him 4 years ago. They stopped producing GPS updates several years before I bought it off him. According to the device, there are times it thinks I'm driving through farmland when I'm at a Target parking lot.

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01189998819991197253 26 points 2 years ago

Careful, Users. TMobile is large enough to go the Boeing route, and start making people disappear. Then, Users, your Lifetime Price Lock will be literally void.

Although, it would also be void if tmo died--err... disappeared...

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ohwhatfollyisman 20 points 2 years ago

or, alternatively, their lifetime offer has truly been honoured.

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01189998819991197253 3 points 2 years ago

Hahahaha!! That's really good! Hahahahahah!!!

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helenslunch 24 points 2 years ago
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mindaika 14 points 2 years ago

Legally, yes. In practical terms, spending $1000 to fight a lawsuit and win $50 isn’t realistic, and I’d be willing to bet T-Mobile forces arbitration anyway

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helenslunch 19 points 2 years ago
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yeahiknow3 23 points 2 years ago

Yep, I quit T-Mobile and switched to Mint last month for this exact reason. My price is now 1/4 what I was paying before, and everything else is exactly the same. Should’ve done this years ago.

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themadcodger 32 points 2 years ago

Didn't T-Mobile buy Mint this year?

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vanderbilt 37 points 2 years ago

Yes lol

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yeahiknow3 31 points 2 years ago

Fucking hell.

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slumberlust 2 points 2 years ago

Lol, Ryan Reynolds gotcha

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grysbok 1 point 2 years ago

Yeah, I'm in the same boat. I'm crossing my fingers that it doesn't suck. At least I have no contact.

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jordanlund 1 point 2 years ago

I was on Mint but had super unreliable SMS service, switched to Visible which is under Verizon and have had 0 problems.

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ChapulinColorado 15 points 2 years ago

But then Verizon would get some of that money. The pile of shit company that programmed a physical key on your phone next to the scroll wheel to bill you 1.99 a month for the privilege of using 0.00001 MB of data if you accidentally clicked it during the month and it opened their shit “get it now” store. Literally the company that pushed for hostile design back in the 2000s. Fuck them. Fuck Bank of America , Wells Fargo and Comcast. They lost a customer for my entire life due to their shit business practices.

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sleepmode 3 points 2 years ago

They’re also assholes as customers. Worked for a company that did monitoring for them and they were an absolute nightmare to deal with. They were so demanding of our time and liked to wave around legal threats so often that eventually management shelled out for a consulting company (who were SMEs with our product) just to manage their install.

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kitnaht 22 points 2 years ago

Any guarantee of a price lock with the stipulation of "You can just NOT use us if we ever decide to fuck you over!" - should come with HEAVY penalties.

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TimeSquirrel 22 points 2 years ago

Only thing you can rely on staying the same anymore is Costco hotdogs.

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phdepressed 3 points 2 years ago

Can't rely on that either. The CEO who threatened to kill over trying to change the hotdog price has been gone for a while now.

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HeyThisIsntTheYMCA 3 points 2 years ago

There's also there's also the perpetual feeling of "what dumbfuck in the government though this up". That never leaves us

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itsgroundhogdayagain 11 points 2 years ago

Boost Mobile is advertising the same thing right now. Who actually believes these ads?

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bitchkat 9 points 2 years ago

Lifetime of the service not of the human paying for it. 😊

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Matt 7 points 2 years ago

But T-Mobile is still offering the service, so it is not the lifetime of that either.

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bitchkat 4 points 2 years ago

The service whose lifetime is over is the "lifetime price lock".

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JoYo 8 points 2 years ago

i keep hearing about this price hike but my bill hasn't changed since 2008.

I still have the T-Mobile G1 phone plan.

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Altomes 9 points 2 years ago

I'd just keep my head down if I were you

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sawdustprophet 6 points 2 years ago

I still have the T-Mobile G1 phone plan.

Man that was a great phone.

My plan isn't quite that old, but it's getting up there. They recently increased my price by a few dollars per line. Then they tried to get me to move to a current plan, which turned out to be 20% higher price for less return. I had to try not to burst out laughing at the poor guy's face.

I've been with TMo for more than 20 years--they're the only carrier I've ever used--but if my price goes up again I'm jumping ship.

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Rai 4 points 2 years ago

Loved my HTC Dream (G1)

It got slow after a year, then I put a custom ROM on it and it was a brand new phone.

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solrize 2 points 2 years ago

Yeah I kept a tmo plan for a stupid amount of time. Eventually MVNO plans were just cheaper, so i switched. Why does anyone want to stay on some legacy plan anyway? Were any of them any good? This is what I would get for very low usage on tmobile now:

https://www.ebay.com/itm/133196831828

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Stupidmanager 2 points 2 years ago

Before eSIM, tmobile global data and text in 150 countries was the dream for my 5x trips a year. Now I just pop into the Eu and pick up a prepaid month European esim and spend €20+€15 additional month vs the $200 a year I was spending. Italy even has a deal in the summer now for €15 for 30 days.

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fuckwit_mcbumcrumble 1 point 2 years ago

That's why I spent 2k to import an iPhone from Canada instead of buying one locally. I travel to Costa Rica often and I keep my tmobile esim for most other tasks, but I can pick up a sim for $5 and that will last me most of my trip as long as I'm smart with my data usage.

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Sam_Bass 2 points 2 years ago

good luck getting that , users

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jordanlund -1 points 2 years ago

"I got a text message stating my monthly rate will increase $5 per line, that is [a] $50 increase because I have 10 lines."

The fuck do you have 10 cell phones for?

Even if it's you + spouse + 8 kids, kids below a certain age don't need a phone and kids over a certain age should pay for their own damn phone.

#get off my lawn.

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moody 11 points 2 years ago

Perhaps they own a business that pays for their employees' phone service,

path: 0 13051502 13051659, hotness: undefined, score: 11, children: 3
jordanlund 1 point 2 years ago

Business should pay for that, not the person.

path: 0 13051502 13051659 13052116, hotness: undefined, score: 1, children: 2
fuckwit_mcbumcrumble 5 points 2 years ago

If it's a small buisness (10 people) the "business" is you.

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jordanlund 2 points 2 years ago

If he's running the business from his personal account, he's doing it wrong.

https://business.bankofamerica.com/...

"Corporations and LLCs must, by law, keep their business’s finances separate from the owner’s personal accounts. However, even if an owner has opted for another structure, separating business and personal finances may make it easier to maintain good records."

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datavoid 2 points 2 years ago

I'm imaging a polygamy situation, personally

path: 0 13051502 13053243, hotness: undefined, score: 2, children: 1
AA5B 1 point 2 years ago

My idea wasn’t so fun …. Extended family. For example, my immediate family is four phones, plus I pay for my Mom’s

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