Your washing machine could be sending 3.7 GB of data a day — LG washing machine owner disconnected his device from Wi-Fi after noticing excessive outgoing daily data traffic

2 years ago by Lee Duna to c/technology

The owner was puzzled why a clothes washer would need so much data.
skydivekingair 185 points 2 years ago

Clickbait, he tweeted “inaccuracy in the ASUS router tool” later on.

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ares35 122 points 2 years ago

In a follow-up post a day after his initial Tweet, Johnie noted “inaccuracy in the ASUS router tool,” with regard to Apple iMessage data use. Other LG smart washing machine users showed device data use from their router UIs. It turns out that these appliances more typically use less than 1MB per day.

the writer knew that the stats were bunk, yet wrote the article anyway. the site knew this, too, tacked-on the clickbait headline and published it. toms really has gone to shit the last few years--at least under the current ownership (last changed hands 2018).

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br3d 18 points 2 years ago

Speaking of which, it uses the same web interface as a lot of other news sites. Newsletter popup, autoplay video part-way down that then jumps to the top of the screen, etc. What Hifi is the same, and there are various other sites all with the same annoying engine. Two questions: (1) are all these sites owned by the same company and (2) is there a browser extension that can fix them?

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ares35 9 points 2 years ago

yes, it's the same ownership (scroll down to the bottom). they have dozens of sites. don't know of any specific addons to help with them, though. custom ublock origin rules, perhaps.

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Octopus1348 4 points 2 years ago

A good adblocker can fix it. Like uBlock Origin on Firefox.

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Sanctus 1 point 2 years ago

This is happening with streaming apps too. Max and Prime look exactly the same. Either some UI engineer got hella contracts, a parent company tried to save on development, or both. Either way, theres something unnerving about your apps looking the same and just hosting different content.

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EdibleFriend 17 points 2 years ago

and here we are 17 hours later with it as one of the top stories on this site.

We are soooooooo reddit 2.0.

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nulluser 16 points 2 years ago

And OP presumably read the article, knew there was no actual story, and posted it here anyway.

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TalesFromTheKitchen 13 points 2 years ago

Thanks for saving me the click.

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NeoNachtwaechter 61 points 2 years ago

Anybody in his right minds wouldn't connect a washing machine to WiFi in the first place.

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ripcord 22 points 2 years ago

I'd connect it to wifi maybe. I wouldn't connect it to the Internet.

When it comes to home automation I'm generally onboard, but it's local control or nothing.

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Cocodapuf 6 points 2 years ago

That's a good strategy. You can do a lot of smart home automation with two separate networks, where one has Internet access and the other doesn't.

Here's a reminder, keep your old routers, having an extra can really come in handy.

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Dingleberry 0 points 2 years ago

Will wifi switches locked down to home network only still function?

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bamboo 3 points 2 years ago

You can have a WiFi access point that isn’t connected to the internet. A lot of consumer devices will complain but that’s not WiFi’s problem.

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ripcord 1 point 2 years ago

What?

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abhibeckert 16 points 2 years ago

I dunno about you, but I would love to get a notification on my watch when the machine has finished it's cycle. The stupid high pinched repeated beeping noise sucks... especially when it's the next door neighbour's washing machine and they're not even home, so it goes on and on for fucking hours. And I'd like to see proper error descriptions on my phone, instead of just "UE" on the timer LCD. WTF is a "UE" error?

If we're going to get really fancy... I'd love to be able to load the machine in the morning, but tell it to actually start running several hours later while I'm at work. I obviously don't want clean wet clothes going mouldy in the washing machine all day... but I don't really want to run the washing machine when I'm home either, because it's noisy.

Remote activation would also be better for the environment and also better for my clothes - I'd use the the slow gentle economy cycle every time if I could remotely trigger it at 3pm on a weekday. I'm definitely not going to use that on the evenings (when I'll be asleep in 3 hours) or on weekends (when I don't know if I'll be home in 3 hours time).

A wifi connected washing machine sounds like a great feature to me, and I'd happily pay for it (with dollars, not with an invasion of privacy). I guess that means I won't be buying an LG.

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5gruel 8 points 2 years ago

I don't know. My washing machine beeps three times in increasing intervals, so it isn't that intrusive. The display shows me unique error codes that I can look up when someone happens. And I can set the machine to finish in a set amount of hours, so it will start just in time to be done when I'm back. All without WiFi

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ripcord 1 point 2 years ago

Mine is in part of the house that I'm very likely to hear it when in most.of the rest of the house.

But I agree in general, and I wouldn't use it. And I have way more home automation stuff set up (and a dedicated non-infernet-connected network for it) than most people.

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makunamatata 2 points 2 years ago

WTF is a "UE" error?

User Error, as always /s

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dasJot 2 points 2 years ago

My home assistant tracks the power usage of my washing machine (via a Tasmota plug) and notifies me when the power goes under a threshold for a few minutes. Which happens at the end of the washing cycle.

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CucumberFetish 1 point 2 years ago

How old is your washing machine? All of the washing machines that I have had over the last 15 years have had unique error codes, a button combination to turn off the buzzer and a delayed end functionality. Just set the program, click on the clock icon and set the program end time.

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TedZanzibar 1 point 2 years ago

I do something very similar with my connected dishwasher and Home Assistant. It's way over-engineered due various limitations/odd design choices with the API and the machine itself), but I've got it setup to store the selected program when I press a button on a Hue Tap switch, and then it turns on and runs that program when our off-peak energy rate kicks in - which is better than working out how much to set on the delay timer each evening to start it in the right ballpark.

Of course I've also got it setup to announce the selected program, and that the machine is "armed" via Google Home when the button is pressed, and again each time the door is opened/closed to add new dishes. And it sends notifications to my phone when the program starts (mostly for debugging purposes) and ends.

Like I said, massively over-engineered but it was a fun little project.

I don't have a smart washing machine (yet) but I do have it plugged into a smart plug with an energy monitor. When the power usage drops to near zero for more than 2 minutes it sends a notification to tell me that the cycle is done.

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NeoNachtwaechter 1 point 2 years ago

wet clothes going mouldy in the washing machine all day.

Never heard such a thing. I recommend to get a German one. Seriously.

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mechoman444 10 points 2 years ago

As an appliance repair man if 20 years don't ever connect your application to the wifi.

Knowing what part of the cycle your washing machine is in at all times is useless information.

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FidiFadi 3 points 2 years ago

Exactly. Everyone has a device that can tell them when the machine is done. It is the programmable alarm in everyone's mobile phone.

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BearOfaTime 9 points 2 years ago

Anybody in his right minds wouldn't connect buy a washing machine to with WiFi in the first place.

Ftfy

Said this elsewhere recently, family had a washing machine for 30 years, from when I was little to in my 30's. Just fixed as needed. Could've still fixed it when they replaced it, just felt it was time.

I've never had dirty clothes come out of a washing machine, using cold water and powder soap. Not sure why people think an agitator needs all this nonsense attached.

I still buy my machines used off Craigslist. Current one (apartment style) is 20 years old, I've had it for 5 if them. Cost me less than $200. Replaced a spring for $20 so far.

There are no IoT/smart devices in my house (well, damn TV, but I'm workin on that).

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A_Random_Idiot 8 points 2 years ago

Only company that makes dumb TVs anymore is Scepter, but those TV are a dice roll cause in the same model 1 tv can have a great screen and 1 can have a horrible one.. and I've had the bad luck of the draw to get multiple bad screens that looked like shit.

So I gave up and bought a TLC.

I cracked it open and unplugged the wifi antenna though, cause you can bet your ass that bitch will never have a chance to phone home and report any and all network snooping.

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weirdo_from_space 1 point 2 years ago

Would a large monitor with a streaming box work?

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mack7400 2 points 2 years ago

Hopefully. I fear the day I plug in a new monitor and the damn thing pops up a "Please enter your wifi username and password to use this monitor"

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EdibleFriend 1 point 2 years ago

Gonna pay out the fucking ass if you want 4k but yes.

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echodot 4 points 2 years ago

Why would anyone need a Wi-Fi enabled washing machine. You put clothes in it, and then use the same setting you use every single time you use it, why do you need a complicated interface with a smartphone app for that?

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akrot 3 points 2 years ago

It's mainly done for smart bome feature. People want fully automated homes, and right now more than 90% of all "smart devices are basically botnets. Zigbee ftw.

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makunamatata 1 point 2 years ago

It’s smart not to connect “smart” devices

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knobbysideup 0 points 2 years ago

But then anybody can connect to its default broadcast. Better to pair it to something you can control.

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Patch -2 points 2 years ago

Why not?

My washing machine has wi-fi. I didn't buy it for that reason, but it just happens to. Using the app, I have some programme options that aren't possible to select using the hardware dials. I can do things like change the detergent dosage and the number of additional rinse cycles. It has some "special" programmes for various specific fabrics. And it has things like maintenance diagnostics and the ability to run a specific self-cleaning cycle.

That's all pretty useful.

And what's the actual danger of connecting it to wi-fi? Will Big Data know how often I wash my towels? Do I need to worry about the government spying on my fabric softener usage? Will hackers seize control of my machine and ransom my ability to get clean underwear?

I just can't see the big downside here (other than the fact that the machine is more complicated than it needs to be, but that ship has already sailed seeing as I already own it).

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knightly 7 points 2 years ago

And what's the actual danger of connecting it to wi-fi?

Not so much that hackers will ransom the washing machine, but that hackers can use IoT devices as a back-door to get into your home network and take over everything else too.

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PM_Your_Nudes_Please 6 points 2 years ago

Will hackers seize control of my machine and ransom my ability to get clean underwear?

It’s more likely that they’d seize control of it and add it to their botnet. Which is exactly what it looks like happened here. There was a small package downloaded, then a large amount of outgoing data. That looks like a compromised IoT device being used for a botnet. Small incoming package to hack the device, then the device starts spamming some poor dude across the country as part of a DDOS, because he beat a script kiddie in a COD match and the script kiddie is salty about it.

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NeoNachtwaechter 3 points 2 years ago

My washing machine has wi-fi. I didn't buy it for that reason, but it just happens to. Using the app

So you did not just connect it to your home wifi, but you also allowed the vendor to connect it to their servers. Now the vendor knows the name of your WiFi and the password. Just to begin with. Next year maybe this vendor's website will get hacked and 20000 such wifi passwords go public in some darknet :-)

Using the app, I have some programme options that aren't possible to select using the hardware dials.

Who benefits? You may find it cool to have it in the app, but FIRST the vendor has saved some of their money by not building the needed dials and buttons for these functions. (Or did they give you that discount? ;-))

And maybe in 3 years from now, they don't feel like maintaining your app anymore. Are you going to shout "WARRANTY" at them?

I just can't see the big downside here (other than the fact that the machine is more complicated than it needs to be

Yes, that is a downside, too. Part of this 'smartness' could break and maybe even the whole thing stops working when these 'diagnostics' give false data.

Another huge point is: My washing machines so far have lasted between 8 - 15 years. But NEVER has any wifi-active device lived that long. Think about this difference, and who's the one who benefits from it?

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ohlaph 1 point 2 years ago

When it starts spying on you, sending conversations, like many smart cars, it is just the beginning.

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Patch 2 points 2 years ago

It doesn't have a microphone or camera, or any other way of recording my conversations. Other than laundry-related data, it really doesn't know anything worth sharing.

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ohlaph 1 point 2 years ago

What if it does, but you don't know about it because it is buried in the terms and conditions?

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indigomirage 38 points 2 years ago
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Buffalox 18 points 2 years ago

Yes, socks can turn into a lot of data really fast, especially if they are multithreaded. Which is why I only use single threaded socks to protect my dataplan.

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indigomirage 9 points 2 years ago
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HelloHotel 1 point 2 years ago

This is the same reason why you dont feed farrets string (or thread, etc...) /s

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NegativeLookBehind 9 points 2 years ago path: 0 6685783 6685847, hotness: undefined, score: 9, children: 0
billiam0202 9 points 2 years ago

Given that one sperm has 27.5 MB of data (which means each orgasm has over 7 petabytes of information!) I think we can safely assume which socks his washer is transmitting.

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snooggums 6 points 2 years ago

Given that one sperm has 27.5 MB of data (which means each orgasm has over 7 petabytes of information!)

Redundancy!

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XTL 2 points 2 years ago

I believe that fluids don't, in general, compress. But maybe the trick is turning them to digital data first and then redundancy makes them very compressible.

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merc 3 points 2 years ago

The info in each sperm is effectively identical, so it's still only 27.5 MB of data in the whole thing, just with a lot of redundancy for error detection / correction.

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A_Very_Big_Fan 3 points 2 years ago

You wouldn't download a sock

I'm too lazy to Photoshop it into a real image

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Plopp 2 points 2 years ago

I'm sure they're being downloaded to Russia and then sold back to the west to finance the war!

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sharun 2 points 2 years ago

Modem = Materializer and De-Materializer

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ioslife 34 points 2 years ago

No it couldn’t. My washing machine cant connect to my network! I can’t think of a valid reason why I would even want that.

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jeena 10 points 2 years ago

I can think of a very valid reason. I very often forget that I ran the washing machine, I'm already investigating how to send a notification to my phone or computer after it is done. Right now I am checking how much electricity it consumes and when it stops doing it. But a API would be nicer.

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GentlemanLoser 5 points 2 years ago

They sell clean/dirty indicator magnets for dishwashers for like $2.

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cyberic 3 points 2 years ago

What about a NFC tag that starts a timer on your phone?

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Tangent5280 2 points 2 years ago

stick a bell onto it and take a moment to listen whenever you want to check.

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jeena 4 points 2 years ago

To wake the baby up?

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Bigfish 2 points 2 years ago

On one hand, it would be nice for us to drop the smart plug here, but at least those can be entirely local-only. I highly doubt any device API would be local.

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afraid_of_zombies 1 point 2 years ago

Have you considered setting an alarm on your phone?

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Buffalox 9 points 2 years ago

I tried it with our dish washer, just to see what it's about. Turns out it's all about nothing. It's absolutely void of any useful functionality.

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loobkoob 8 points 2 years ago

Yeah, I don't get it. I guess I can see the appeal of some "Internet Of Things" connected appliances, like smart fridges suggesting recipes and keeping track of stock and auto-populating shopping lists for you. I don't need that personally, but I can see why it could appeal to some people.

But things like washing machines and dishwashers? You need to be there in person to fill them up just before they're ready to go on, and to empty them when they're done. And when they're not turned on, they're sat there doing nothing. What "smart" functions can they even offer?

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CeeBee 16 points 2 years ago

What "smart" functions can they even offer?

Notification that the cycle is finished and checking how much is left.

But that's about it.

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thoughts3rased 5 points 2 years ago

And also providing more programs and options without having to tack on a full-colour LCD or anything like that. Pretty much just a cost saving measure on the manufacturing.

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dirthawker0 4 points 2 years ago

My washer has WiFi but I'm sure as hell not turning it on. It tells me how long the cycle will be a few minutes after it starts and I'll just set a timer on my phone - though most of the time I don't bother because I never have so many loads that time is important.

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CeeBee 3 points 2 years ago

Oh, don't get me wrong. I had an LG washer and dryer with those "smart" features. Out of curiosity I tried it once. The app wanted every permission short of asking for my DNA and to be my power of attorney. And then once setup it just... barely worked. It was buggier than an ActiveX plugin running on IE5. I nuked the app off my phone and booted the LG's off the network and didn't touch the smart crap for the rest of the 5 years I had them.

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kent_eh 2 points 2 years ago

though most of the time I don't bother because I never have so many loads that time is important.

That's a big part of my confusion about this "feature".

How big a deal is it of you miss the end of the cycle by a few minutes? Or even an hour?

Most of the applications they are trying to cram IoT into are pretty pointless in the vast majority of cases.

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afraid_of_zombies 2 points 2 years ago

The joke when I was a kid was the remote control toaster.

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kent_eh 1 point 2 years ago

I guess I can see the appeal of some "Internet Of Things"

IoT, where the "S" stands for security...

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agressivelyPassive 3 points 2 years ago

Because it's advertised. That's why.

A remarkable (and actually concerning) percentage of people completely lack the critical thinking skills to question whether that's a good idea. The box says it has WiFi, WiFi is good, so I connect it to WiFi. Simple as that.

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spaghettiwestern 34 points 2 years ago

LG's app is an absolute privacy nightmare too. That app must be used if you want access to any smart appliance features and it requires precise location permissions 100% of the time. Even then, the app features are mediocre, it doesn't work very well and often doesn't notify of a finished wash load until long after it's completed.

Why anyone would want to allow their washing machine manufacturer to continuously track their exact location in exchange for some crappy, poorly implemented features is beyond me.

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Ghostalmedia 10 points 2 years ago

Thanks for pointing out the location service thing. I just killed that shit.

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Octopus1348 9 points 2 years ago

The LG app also checks SafetyNet/Play Integrity so you can't use it with root. They probably fear that you can then unleash how much more of a privacy nightmare it is.

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MrMukagee 7 points 2 years ago

I just use a timer on my phone .... average wash cycle I use is about 30 minutes ... just set a timer on your phone ... KISS, Keep It Simple Stupid

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Dicska 7 points 2 years ago

They probably want to see at which aisle your washing machine spends the most time on its grocery trip.

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ReluctantMuskrat 3 points 2 years ago

Just looked at the app's permission settings on my phone... set to only allow location while being used.

Like you I don't see much use for the app, though the notifications can be handy if you want to know when a load us finished and you can't hear it's beeps. I work out of my basement with my washer upstairs so that can be the case with me. But still rare that I ever use it.

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spaghettiwestern 2 points 2 years ago

I deleted the app and disconnected my LG appliances from wifi over a year ago. Maybe they fixed the issue.

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spaghettiwestern 1 point 2 years ago

Thinking back, I seem to remember that in order to receive notifications the app had to be running in the background while phone location was turned on, giving LG precise location tracking all the time. Is that no longer the case?

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ReluctantMuskrat 2 points 2 years ago

I've re-enabled notifications now and was receiving them fine with location setting of "only when app in use". Then this morning I disabled location permissions entirely for the app and I continue to receive the notifications.

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spaghettiwestern 2 points 2 years ago

The one useful feature I've missed is a high temperature warning for my refrigerator, so since they fixed the app it may be time for another try. Thanks for checking that out.

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ReluctantMuskrat 2 points 2 years ago

I don't think so. I've had the notifications off though so I'm not 100%. I turned them back on so I'll know soon enough.

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randon31415 33 points 2 years ago path: 0 6702808, hotness: undefined, score: 33, children: 0
db2 26 points 2 years ago

Imagine spending extra money on a new clothes washer only to have someone turn it in to a crypto miner. 😬

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agressivelyPassive 13 points 2 years ago

I'm too lazy to come up with a witty money laundering joke.

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corroded 26 points 2 years ago

It really irritates me when IoT devices force you to use "the cloud" for access. My home automation consists of roughly 100 devices. The vast majority are Zigbee, but a few use wifi. With the exception of my irrigation controller, all the wifi devices are blocked at the firewall from accessing the internet. The fact that I have to send a command half way across the country to a remote server only so it can send it right back to my home network when I want to change the watering schedule for my plants is ridiculous. Sure, I could buy a different controller, but I already spent $300 once. I'm not doing it again.

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cashews_best_nut 8 points 2 years ago

You should explain this to your plants so they show the appropriate level of gratitude.

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Dingleberry 1 point 2 years ago

Will wifi switches locked down to home network only still function?

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PM_Your_Nudes_Please 7 points 2 years ago

If it has an API that can be used locally, then sure. That’s the whole point of Zigbee, is that it’s an open standard that any IoT devices can connect to and use. So you can send local commands to any local Zigbee device, as long as they have an API that allows for it.

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Cihta 0 points 2 years ago

Open standard.. hah.. like bacnet was supposed to be? More and more i deal with bacnet devices that make some data unreadable (proprietary) so what was the point?

Agree with other posts about sending data to the cloud to work. Also I'm certainly way behind on my washing machine tech because I can't fathom a reason they should be online. So I can get an alert when the cycle is done? Ok fine.. stupid but fine - as long as it stays local.

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corroded 2 points 2 years ago

It depends on the switch. If it has an API or an app that can be used locally, then yes.

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tdawg 23 points 2 years ago

Why are people connecting their machines to wifi in the first place?

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merc 14 points 2 years ago

I can understand wanting it on your local network. Being able to check remotely how much time is remaining. Getting alerts if it needs maintenance. In a big house with multiple family members all doing laundry, just checking to see if the machine is in use before hauling all your stuff down could be nice. But, that info doesn't need to leave the house. I don't know why you'd want that information leaving the house.

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uranibaba 4 points 2 years ago

You know, I really like to know if my washing machine has finished when I am on vacation. /s

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HelloHotel 3 points 2 years ago

Im guessing your timing it out to get just the perfect amount of mildew and mold.

If you need more kick you can start it again remotely.

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uranibaba 3 points 2 years ago

I might need a mold monitor.

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NeoNachtwaechter 3 points 2 years ago

Well, if your washing machine takes that long!?

Or, wait... your vacations are that short??

:-)

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uranibaba 1 point 2 years ago

It's for those spots that are really burned in. 🔥

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XeroxCool 13 points 2 years ago

It's starts with a sales pitch (not just to you, it's sales pitches all the way down) about how the washer can send the user status, maybe let them schedule, etc. They probably have an app to pair with it to keep it all in-house. One thing leads to another, every appliance gets wifi and sends a ton of data to a totally undoubtedly secure and anonymous centralized server full of harmless data for the sake of saving the customer 15 steps.

Big Brother didn't ride in on the back of a commie tank, he was invited in for the slightest increase of convenience.

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Ghostalmedia 5 points 2 years ago

My smart appliances serve as nodes for Pied Piper’s new decentralized internet.

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tdawg 4 points 2 years ago

Shut up Jared

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AuntieFreeze 4 points 2 years ago

It tells them when the cycle is done. Which apparently a beep can't do.

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Wrench 9 points 2 years ago

My machines are in a disconnected garage. There's no hearing the beep. And the wash time varies due to load size, to the point that the estimate on the screen isn't very accurate, so seeing a timer isn't great either.

I have never bothered to connect them to wifi yet, though. But a phone notification would have is uses.

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AuntieFreeze 2 points 2 years ago

That makes sense. My inlaws have theirs hooked to alexa and the machines are the next room over from their living room. Seems like a little over kill.

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ares35 -2 points 2 years ago

a kitchen timer or a timer on your phone will be close enough. set it for your own estimate based on experience when you get back in the house from stuffing a load in the washer.

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homesweethomeMrL 21 points 2 years ago

IoT = bad

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rockSlayer 27 points 2 years ago

The 'S' in IoT stands for security

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DocMcStuffin 8 points 2 years ago

Internet of Targets

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crandlecan 20 points 2 years ago

Plot twist: it was the Asus router misreporting the amount of data.

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Olap 18 points 2 years ago

Until a robot can hang up my washing, my machine is staying off any networks

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NoIWontPickaName 6 points 2 years ago

When it can you should still setup a private network just for them to communicate

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mihies 3 points 2 years ago

Yep, one for private use, one for this kind of machines and one for guests. But still, in theory it could be sending sensitive data regardless of network setup.

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makunamatata 17 points 2 years ago

Bought “smart” LG fridge, range and dishwasher a couple of years ago and never connected any of them, they function like they are supposed to, refrigerate, heat food and clean dirty dishes. No need to connect.

Fridge manual explained something like “in case of peak energy consumption your smart energy company can send a signal to your fridge to not use power”. What the heck do I need that for? To find spoiled food and mold growing in the fridge later on?

Why does one need to connect a range to WiFi?

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Natanael 10 points 2 years ago

Some people have hourly electric pricing, in their case it's worth scheduling stuff based on predicted pricing. How that should work is that you'd have a home server which controls your IoT stuff (so the gadgets themselves can be firewalled from the internet and controlled only by you) and then your server would fetch pricing data and pause stuff that doesn't need to run when prices are high and run stuff like washing when it's cheap

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makunamatata 3 points 2 years ago

TIL - cool, makes sense.

It would make sense if we had a server that could fetch prices instead of opening up potential weak systems to the internet.

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pastaq 7 points 2 years ago

Turning your fridge off for an hour will not cause your food to spoil. You probably won't even notice a difference since they are well insulated. Turning off the compressor during the hour where most of everyone gets home and turns on their AC can have a noticeable effect on grid stability if done widely enough. I do this with a smart switch connected to my HA server instead of using cloud based connections, but the effect is the same and I've never had my food spoil because of it.

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Tbird83ii 1 point 2 years ago

Because now manufacturers are tying the last year of their warranty to having the devices connected to their stupid information harvesting apps.

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makunamatata 1 point 2 years ago

Ugh! Now that you say that we are probably not far away from WiFi enabled ranges being a feature… that WHEN enabled will allow you to:

  • Cook uninterrupted or at any time of that day
  • Get discounted prices on gas
  • Get discounts on home/renters insurance
  • Receive discounts on range/oven cleaners
  • Enable the back burners
  • Enable broiling capability
  • Allow in oven light to be turned on and off
  • Claim warranties (as you suggested)
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time_fo_that 1 point 2 years ago

The only reason I used my range's WiFi is to preheat it from downstairs or the store lol

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NeatNit 1 point 2 years ago

what the heck is a range? search results are expectedly useless as it's an extremely common word for something else

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theangryseal 2 points 2 years ago

It’s an oven with a stove on top. Google “cooking range”.

I’ve never called it that, but that’s the name for it.

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books 0 points 2 years ago

As a guy with some tendencies to worry if I turned my stove off Everytime I leave the house, this feature seems right up my list of needs

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makunamatata 2 points 2 years ago

Thanks for that pov! I had not considered it and to my surprise I just thought of someone in my family that has the same type of worry you do, and that person would probably benefit from that kind of peace of mind like you suggested.

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aluminium 16 points 2 years ago

Thats gonna me my new excuse when I loose in CoD. The washing machine was clogging up the Network.

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mack7400 7 points 2 years ago

It was busy uploading a sock.

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EatMyPixelDust 14 points 2 years ago

If you buy a "smart" washing machine and actually connect it to the internet, you deserve what you get.

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Joelk111 6 points 2 years ago

I can think of a few smart functionalities of a washer that'd be nice. None of these would be motivation enough to buy one though, unless it was open source, which I'd guess isn't a thing.

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Dark_Arc 3 points 2 years ago

Yeah, I wouldn't mind getting a notification on my phone ... sometimes I don't hear the little chime or I do but I'm the middle of something and forget.

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Joelk111 1 point 2 years ago

Exactly. That's a small benifit to potentially sacrifice your privacy for though, so they're still a hard sell for me.

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NegativeInf 2 points 2 years ago

Literally get a vibration sensor and an esp32. Push notifications for a change in sensor value. Hoorah. No one needs to start it from their phone. You physically have to move the shit around anyways.

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makunamatata 1 point 2 years ago

The smart people don’t connect these “smart” devices to the network

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Misconduct 4 points 2 years ago

I don't even let my smart TV connect to the internet. Why would I help it fetch ads for me lol

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NeatNit 2 points 2 years ago

That means you don't get any of the benefits of it being a smart TV. Which is fine, but unlike a washing machine there are actually obvious benefits for a smart TV.

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Misconduct 1 point 2 years ago

Yeah except you can't really find a TV without the "smart" features anymore and I already have an echo cube thingy that does the smart stuff lol. So in my case it's not really a waste to leave it off. My other TV is connected to the internet and I can't even go to the gd settings page without being bombarded with ads it's super dumb

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AlijahTheMediocre 1 point 2 years ago

Not like there's a choice to not buy a smart TV.

Everything comes internet enabled, runs software that won't receive updates, comes with a shitty phone app, and some sort of subscription service either to enable features or auto buy product.

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merc 12 points 2 years ago

There are probably 3 main groups of people with WiFi appliances:

  1. The vast majority of people don't care, and put it on their normal WiFi router and would never notice something like this
  2. A smaller group of people don't care much, but pay attention to their bandwidth usage and would spot an appliance trying to send 3.7 GB of data a day
  3. A much smaller group of people are paranoid and would put the device on its own isolated subnet, or use firewall-type features to limit the access their appliances have to the Internet.

My guess is that if this were a widespread problem, people in the second group would notice, or would have immediately checked and chimed in and said "holy crap, mine is doing this too". I didn't hear many people saying that, so I'm guessing this is a bug, and it's either a one-off weirdness, or it's a bug related to people in group 3 who are blocking their appliances from being able to connect to the Internet.

It's probably something as simple as a badly programmed firmware update check that doesn't do exponential backoff when it fails. It probably connects, fails, then immediately tries again. A proper exponential backoff would wait before trying again, and if it failed again it would double the wait time down to some minimum value like once per day or something.

Incidentally, this is also why claims about smartphones monitoring people's conversations when they're supposedly off is BS. That would require either huge amounts of bandwidth to transmit all the conversations, or huge amounts of computing power inside the phone to decode the voices. Either way you'd be using tons of battery, and probably a significant amount of bandwidth. There are enough paranoid people out there that if this were a real thing, someone would have caught the devices doing it by now.

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Kethal 17 points 2 years ago

I think the largest group by far isn't listed: people who bought an appliance and didn't care at all that it had WiFi and never connected it their network.

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ares35 4 points 2 years ago

"Error: Wi-Fi must be enabled and connected to load detergent."

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afraid_of_zombies 1 point 2 years ago

I am getting annoyed at the constant demands from tech that supposedly is owned by me. My gym has an app. It's cute I guess. It wants to talk to a Fitbit, I blocked access. Every time I go to the gym now I have to confirm again that I don't want it to talk to a Fitbit.

Don't even own a Fitbit

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Ghostalmedia 14 points 2 years ago

The article gets into what actually happened.

Dude’s Asus router was incorrectly reporting bandwidth usage.

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LazaroFilm 11 points 2 years ago

The issue with web IpT is that devices send data reports of their status every fraction of a second. The packet may just be a few bytes but over time it adds up. Instead I wished they could just send status when they change state and wait for a confirmation but that’s harder to code…

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OADINC 10 points 2 years ago

If (Status != Prev_Status) {Send_All_User_Data();}

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LazaroFilm 2 points 2 years ago

Yes! The issue is that if the server misses that packet, the status is now wrong. So they need an aknowledgement send from the server.

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ripcord 2 points 2 years ago

Ok...? That's extremely standard. And easy.

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LazaroFilm 2 points 2 years ago

And yet they don’t implement it…

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ripcord 3 points 2 years ago

No they don't. Most send updates every 5 seconds, every minute etc.

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LazaroFilm 0 points 2 years ago

My MyQ garage door would disagree with you.

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HelloHotel 3 points 2 years ago

A washimg machine isnt a micro frontend, the machine should do all the calculations on cpu and not report every time the drum spins or whatever.

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LazaroFilm 1 point 2 years ago

I think it’s dumber than that. It just sends a status:on every 0.5sec

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HelloHotel 1 point 2 years ago

Thats verry dumb

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hOrni 11 points 2 years ago

A: Why would a washing machine have internet access? B: If it has the option, why would You even connect it to the internet? C: If it has to be connected to the internet, why would You even buy it?

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agressivelyPassive 8 points 2 years ago

At least regarding the last point: maybe because there was no other option.

If you need specific features or have certain space constraints, you may end up with only two or three devices.

As an example: try to find a TV (not a monitor, a real TV with tuner, etc) without WiFi. Almost impossible.

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darganon 1 point 2 years ago

I'll have a go!

  • A: It was the best reviewed washer and dryer on Cordcutter when I needed to replace ours.
  • B: Because getting a notification on your phone that your clothes are done is cool, and being able to start a load from your phone from anywhere is cool.
  • C: It doesn't need to be connected. As a matter of fact, they stopped connecting to WiFi after about a year, and now they just work like a normal washer and dryer set. I miss the notifications, but not enough to try and figure out how to get them back online.
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quirzle 1 point 2 years ago

A: Why would a washing machine have internet access?

They can download customized wash cycles if you're into that sort of thing. They can also communicate through an app to do things like tell you when a load of laundry is finished, when it's time to run it through a self-cleaning cycle, and give specific details when it encounters problems (e.g., mine once notified me the hot water line was giving it cold water). They also allow you to start a cycle remotely, but tend to require enabling that manually via button press for some reason, so that feature's basically useless.

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kinther 11 points 2 years ago

I have a similar model washer/dryer and refuse to put it on my wifi. I only want it to wash and dry.

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hal_5700X 9 points 2 years ago

Why a washing machine need the connect to the Internet in the first place?

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CeeBee 17 points 2 years ago

So that they can call it "smart" and charge more for it.

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KnightontheSun 7 points 2 years ago

Don’t forget they can now get you to download their app to use those smrt features. Load that app…yes, that’s right.

Now that you’ve done that, they have your sweet sweet data.

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CeeBee 1 point 2 years ago

The LG washer app asked for literally every possible permission. If it could ask for my DNA, it would have.

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hal_5700X 5 points 2 years ago

Sad but true.

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snooggums 4 points 2 years ago

A "smart" label makes me assume it i going to do a bunch of shit I don't want it to while failing early because it is overly complex.

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CeeBee 1 point 2 years ago

Yup. And at this point if you want to buy a regular TV, they're harder to find and often cost more now.

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mihies 2 points 2 years ago

Reporting when it finishes, allowing remote start, collecting statistics, downloading improved firmware to name few. None of these are essentials though.

Edit: uploading -> downloading

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mizzyc 2 points 2 years ago

So you can manually put your laundry inside it, go to your bed and tell the machine to wash it like you didn't had to get up to put your laundry inside it.

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Treczoks 9 points 2 years ago

Just put the device on a separate wifi without internet access, or look at the "child protection" features of your router. Ours can put devices based on their MAC into "access groups" which range from "full access" over "internet from \ to " to "no internet at all".

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Ghostalmedia 10 points 2 years ago

The article mentions that his router is probably to blame.

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Treczoks 1 point 2 years ago

This is not just about the amount of data. I'm well aware that the measured amounts were totally off. Nonetheless, it is about being allowed to send any kind of data to the outside at all. And while it is probably quite convenient that you can get a message when a device has done a job, it is sufficient that you as the owner gets it, not anyone outside.

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Ghostalmedia 1 point 2 years ago

If you worried about data leaving the house, just don’t connect the thing to the internet. Remote notifications and remote diagnostics for these LG appliances require access to the internet.

If you want to keep that stuff local, just don’t set it up. The dishwasher will beep when it is done and display error codes when something is busted. Putting it on a closed LAN won’t do anything for the appliance.

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LWD 1 point 2 years ago

deleted

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Treczoks 1 point 2 years ago

Luckily, most embedded devices lack the smart to attach to two networks at the same time. So you keep it locked into a network where it can only do your bidding, and it won't listen to anyone else. Unless they built in some very crazy and nefarious code and drive around with network enabled cars in the owners neighborhood.

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LWD 1 point 2 years ago

deleted

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Treczoks 2 points 2 years ago

Not everybody has the money for an extra router.

No need for an extra router. I just put those device into the "has no internet access" group. It is one of those "Parental Control" things. Every device inside the net can see and talk to it, but itself cannot talk to anything outside.

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chemicalwonka 6 points 2 years ago

Tomorrow is my turn to post about this

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JohnDClay 6 points 2 years ago

Was it being used as a node in a botnet? Or did it glitch somehow to keep sending over and over again? I can't image that behavior is nominal for that washing machine.

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darganon 2 points 2 years ago

His router fucked up reporting stats.

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Ghostalmedia 6 points 2 years ago

I have a new LG dishwasher, last month it sent a total of 2.7M up 1.2M down. When it’s on it does about 50KB up and 150KB down.

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AdamEatsAss 6 points 2 years ago

What do you think it's sending?

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Ghostalmedia 6 points 2 years ago

Status for time remaining, wash cycle, delayed start timers, rinse aid levels, etc. It also logs diagnostic info for the mechanics to help a tech troubleshoot a repair… Info about the heater, motor, temp sensor, etc.

I also see the occasional spike for tiny firmware updates.

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merc 3 points 2 years ago

Sending that to whom? Why is that information leaving your house? Do you want LG to know about your dishes? If it stayed inside the network, that would be one thing, but I wouldn't want information like that on the Internet.

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Ghostalmedia 4 points 2 years ago

The appliance status and logs are stored in the cloud so you can retrieved them when the appliance is off. Also the web is used for push notifications and for checking for firmware updates.

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Pretzilla 2 points 2 years ago

What do you use to track it?

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Ghostalmedia 5 points 2 years ago

I’m not doing anything my CS professors would be proud of. I’m not digging into the services or anything, I’m just using the Thin Q app and seeing what statuses and logs it’s pulling back for the client UI.

Seems like something that could easily be 200K of network traffic to run and monitor the appliance’s cleaning session. Nothing looks alarming.

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ares35 1 point 2 years ago

you really think it takes that much data to send a small compressed json or xml file with just the pertinent data?

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Ghostalmedia 1 point 2 years ago

It doesn’t, but it’s also software being developed by a kitchen appliance devision, so I set my bar low.

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kent_eh 3 points 2 years ago

What do you think it's sending?

It's judging your underwear.

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AdamEatsAss 2 points 2 years ago

This wash cycle is sponsored by jockey! Time for some new underwear. I can't wait to have to watch a 30 second unskipable ad to use an appliance I own.

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ares35 3 points 2 years ago

that's the next step in the corporations' efforts to slap ads on everything

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LWD 1 point 2 years ago

deleted

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Ghostalmedia 2 points 2 years ago

My guess? It’s probably because the job listing for “Sr. Dishwasher Software Engineer” doesn’t exactly attract top talent.

Top tech companies don’t look at your resume and say “Bruh. This stallion worked on the LG dishwasher firmware?!”

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800XL 5 points 2 years ago

The only reason I can think of is to be alerted when the thing is done, but our phones have this thing called a timer that can be set to the any amount of time and it'll count down to 0. It will even make noise when the timer gets to 0!

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Plopp 6 points 2 years ago

Sure they have, put down the bong and stop hallucinating. Phones counting, backwards even, and making noises lol sure thing, Cheech.

path: 0 6685738 6685869, hotness: undefined, score: 6, children: 1
800XL 1 point 2 years ago

I swear! My cousin's friend's brother has a girlfriend in another country and she showed them and my cousin posted it on tiktok and now he's an influencer.

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afraid_of_zombies 2 points 2 years ago

I love that my phone still can only do one timer. So if I need to keep track of two things I have to use my watch and my phone. Like a primitive savage

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kokesh 5 points 2 years ago

My Xerox 6510 pings Google every second. It made it hard to go through my AdGuard Home logs, so no it is banned from DNS.

path: 0 6686015, hotness: undefined, score: 5, children: 0
zewu 5 points 2 years ago

It would be so funny if washing machines were the first to become sentient

path: 0 6712182, hotness: undefined, score: 5, children: 1
CurlyMoustache 7 points 2 years ago

"Wash my clothes"

"No..."

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kent_eh 3 points 2 years ago
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iAvicenna 3 points 2 years ago

I need internet for reasons proceeds to send visual and audio recordings

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red_pigeon 3 points 2 years ago

How do I know this kind of thing ? What app can I use to measure this for my devices at home ?

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BearOfaTime 1 point 2 years ago

If you have anything where internet is an add-on to what it does normally, especially BS like a washing machine, then it's phoning home. That's the reason they add such nonsense, and sell it as a feature to the buyer.

They have to run a backend for this stuff which eats into the profit of selling it...

That said, Wireshark is a common tool to monitor packets. I haven't done it for a while. There's also probably a package you can run on RPi just for this kind of thing. Using PiHole I can see how often and where devices are connecting. I've blocked a lot of domains - I'm currently blocking about 30% of all domain requests (most of that is from the TV and windows 10) and everything works fine.

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pete_the_cat 0 points 2 years ago

The software would need to be on the router itself so that it can intercept all traffic that is originating from the LAN (Local Area Network) and is directed at the WAN (Wide Area Network, the Internet), some higher end (home) routers have this feature, or you could see if your router supports a third-party firmware and flash that, which most likely supports it.

The other (more complex) way is to put a device in between your router's LAN port (usually called the Default Gateway in software terms) and the rest of your devices on the network so that it intercepts all the traffic and then forwards it to the router. This is a technique known as "Man in the Middle".

If you want to simply know if devices are "phoning home", and potentially blocking those requests, you can use a service like NextDNS or PiHole (on a Raspberry Pi, or in Docker) to block the attempt. This happens because the device doesn't know where to send the info.

path: 0 6694721 6695696, hotness: undefined, score: 0, children: 0
BillDaCatt 3 points 2 years ago

I was looking at one of those new washer/dryer combo units recently (I have heard these are common in Europe but they are fairly new to the US market) and it had a unique feature where you could fill the detergent reservoir, scan the barcode on the bottle, and the machine would dispense the appropriate amount of detergent for the load.

I can see connecting to the Internet on occasion might be helpful here to update the local barcode database, but I doubt it should need updating more often than once or twice a year. Does that mean the feature will work without constant live updates? Probably not, but I doubt it needs to update very often to remain current.

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imPastaSyndrome 2 points 2 years ago

Meh. It's an article based on a guy who didn't even see what the data it was sending was our even if it was bugged

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keesrif 0 points 2 years ago

I'm loving the puns quoted in the article haha

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echodot -6 points 2 years ago

I have this really complicated home setup where I have these little switches on the walls and they control the lights it's very clever.

With home automation sure I could turn the lights on and off in a room I'm not in but since I'm not in that room I don't see the point. Anyway I can just pretend I've done that and then I'm not in the room so I won't know it hasn't happened. I really don't see the point.

You can get home automated door locks, why. In what scenario would you ever want to unlock the door except when you're in front of the door?

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pendulous 5 points 2 years ago

When you want to let someone else in?

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echodot -1 points 2 years ago

If there's a person I want to be able to gain entry to my property when I'm not there then I'll give them a key.

It just seems like a solution in search of a problem. Worse still it's a solution that might be hacked. Security locks, and key safes are far cheaper and much safer.

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olympicyes 0 points 2 years ago

If someone wants to get into my house they can break a window. I’m more concerned about my money being stolen remotely than someone unlocking a smart door lock. The use case is for the person cleaning your house. Many people would leave their door unlocked for cleaners to get inside.

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echodot 1 point 2 years ago

Or give them a key.

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phx 1 point 2 years ago

I'd like to have a door lock that did not allow wireless unlock, but does allow locking and checking status to see if you forgot to do so (plus automations tied to the door state).

With automations, you can also do stuff like locking the door under certain conditions (say it's late at night and it's been left unlocked for X hours), sending alerts or updating other devices depending on the lock state. You could have it strobe your bedroom light if stuff is left unlocked late too etc etc

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