Why do companies require you to submit a resume but also put the same data into their forms?

4 days ago by ComicalMayhem to c/nostupidquestions

CapuccinoCoretto 52 points 4 days ago

Old school human readable and machine readable. Redundant now but the sufferring is funny to some, so it must continue.

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bluGill -26 points 4 days ago

It isn't redundant.

You want your resume for humans to read, which means your respect their time (remember they have the power and you as unemployed have time) so they don't throw you into the trash. That means you ensure that the things in your background that make you look good to them are easy to find.

You want the forms to be things that the machine is looking for, even if they are not interesting. The machine might verify so don't lie, but a lot of things the machine is looking for are boring things that the box needs to be checked - since they are boring you don't want them on a resume - but not having them someplace means the machine rejects you.

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CapuccinoCoretto 34 points 4 days ago

It's redundant because machines can read human readable resumes and cover letters.

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lord_ryvan 2 points 3 days ago

It's even easier to present the form data in a human readable way.

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bluGill -13 points 4 days ago

The point is they are looking for different information and putting that information into the parts humans will read makes the humans more likely to reject you.

Sometimes humans and the machine care about the same thing, but when there is a difference you don't want the humans to reject you for having information the machine needs.

Last time we were hiring my boss gave me 50 resumes to read and half an hour to get the job done. Not only is that less than a minute each, but the ones I forwarded on got 3-5 minutes (as did 1-2 rejects), if you want to be hired you need to capture my attention in a few seconds - anything that won't capture my attention needs to not be on the resume even if the machine needs it.

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Lehmuusa 17 points 4 days ago

they are looking for different information

I have not encountered an electronic form that would ask for information not included in my CV. What would such information be?

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EggInDisguise 15 points 4 days ago

You can defend shitty late stage capitalism hiring practices all you want, there is still no reason to put in the information twice

Capturing your attention is completely irrelevant to the discussion of whether computers can read a normal resume when they don't ask for any additional information not found in the resume.

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Triasha 2 points 3 days ago

Sounds like your employer doesn't give you enough time to actually do the work, just barely enough to to do it "good enough."

It's probably even worse for the people you hire.

They say we are going to become worse off as population decline tightens the labor market and I am fucking here for it. Maybe when you only get 10 resumes you will be given a chance to actually read them.

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Nibodhika 1 point 4 days ago

Except it is, if you have the machine readable fields you can export the ones you're interested in into a human readable document. Instead you have what the candidate thinks you want to read, which is essentially all of the information you had on the other fields.

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Slatlun 1 point 3 days ago

People are hearing this as defense of a crappy system rather than the strategic idea that it is.

Yes this sucks, and everyone hates it who has applied to a job i n the last decade. Form duplication is just part of a huge problem with how hiring is done.

Even if you hate it, you can game the system using this info. Make your resume for humans the highlight reel and the form version a deep dive. They don't have to be the same.

The advice from the comment above that you're missing because you don't like the system is how to cope if you're looking for a job right now. Be angry at the stupidity of it, but use the tools provided you if you want a better chance at getting in the door.

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Pat_Riot 39 points 4 days ago

To make you jump through hoops. How else can they know for sure that you follow directions no matter how stupid they are.

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iconic_admin 38 points 4 days ago

Because fuck you, that’s why. You’re not a human being to them.

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iocase 14 points 3 days ago

How it feels to be part of a union that negotiated so hard my employer backed down from all compromises and just accepted a 3% raise retroactive to last year, as well as this year, along with a massive increase in benefits.

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bluesheep 11 points 3 days ago

A retroactive raise? Goddamn those are some beautiful words

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WolfmanEightySix 4 points 3 days ago

What does that mean?

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sunsofold 8 points 3 days ago

It means getting paid a special check equalling the amount extra you would have been paid if you had gotten the raise last year.

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iocase 1 point 3 days ago

It means all of the hours I worked last year and this year are recalculated at my new 3% raised rate in 2025, and the 3% on top of the 2025 raise for this year.

I.e. if I made $100 000 in 2025 over 2000 hours for $50/hr, my 2025 wage would be upped to $51.50/hr, meaning I get a cheque for $3000 (minus taxes, pension, and dues)

That also means I would earn $106 090 this year, so any hours I worked this year would be at my new new rate of $53.045/hr

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iocase 1 point 3 days ago

Plus retroactive money in the bank for certain benefits they just pay out since it costs more money to track and verify usage, so they gave up tracking and just give it out to everyone at the start of the year.

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unmagical 15 points 4 days ago

OCR is fallible. The forms are for the robot to quickly filter based on tags. The resume is for the human to quickly filter based on vibes.

Edit: I'm not saying that OCR is necessarily part of the system. I'm saying that, while OCR is the type of technology one might use to parse data from resumes of various file types, it's unreliable enough that having the duplicate form fields as a way to gather the information you want in a clean and processable way is an effective supplement or replacement.

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WhoIzDisIz 6 points 4 days ago

OP was talking about pasting the text from the resume into their forms, so OCR shouldn't even be involved. Once pasted in, why even require the resume anymore?

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unmagical 1 point 4 days ago

The company still wants the resume. They just want the information extracted accurately. OCR may not be involved because it isn't accurate enough to associate specific chunks on the resume with specific questions. If companies just had the form they would have three accurate info, but would have to generate a resume internally for human use (which isn't a bad idea necessarily). If they just had the resume uploader then they would have to have a person manually extract the information.

So they ask for both--because they want accuracy and the original document and there aren't tools around to give them both today.

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Lehmuusa 1 point 4 days ago

The resume does put on emphasis on specific stuff. Whatever the applicant has found most relevant to tell.

I still don't agree that the extra workload for the applicant is justified.

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atomicbocks -1 points 4 days ago

Or you could just filter based on the job being applied for?

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unmagical 1 point 4 days ago

I'm not sure what you are proposing or how it's relevant to what I said.

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atomicbocks 1 point 4 days ago

I’m asking why the resumes need to be filtered by tag in the first place? Why not just filter them by the job that is being applied for?

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unmagical 0 points 4 days ago

The company wants a way to rapidly reject applicants to slim the pool of viable candidates to a level manageable by humans.

If a software engineer job posting is made that requires java and got 10,000 applicants having a computer automatically reject any that don't have "java" in the application reduces the human load.

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Doom 14 points 3 days ago

Free labor. Gotta know early if you'll do redundant useless tasks without compensation.

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blarghly 14 points 4 days ago

Because your experience as a job applicant is not high on their list of priorities. Their job application portal was made by an intern 25 years ago, and has been updated in a haphazard fashion by other interns according to the whims of random middle managers who wanted X or Y information at some point through the years. How seamless and enjoyable your experience is literally doesnt matter at all to them up until the point where they start failing to attract mid-tier applicants because of it. If anyone is aware of how shitty it is at all, they don't care, because fixing it requires time that that person could instead spend on (1) things that will look good on their resume to get a promotion or another job, (2) things they were actually told to do so they won't get fired, or (3) going home and having a life.

Why don't they just use AI to read the resumes and categorize applicants? Well, because AI is often wrong. And because implementing an AI solution takes someone's time, and (again) all those someones want to spend their time elsewhere.

Job applicants that they actually want to hire don't go through that portal. They find out about the job via networking, then their interview consists of a hearty handshake.

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homes 14 points 4 days ago

Because fuck you, that’s why

It’s the first step in you accepting the fact that you are a useless piece of meat for them to abuse. If you can’t accept that first step, you could not possibly accept everything that comes afterward. and it will always get much worse after that.

And if you’re unwilling to accept that abuse, you’re not a suitable candidate for wage slavery at whatever company you just applied to

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MrJameGumb 13 points 4 days ago

To make sure you will follow directions without question even if they don't make any sense

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shirasho 13 points 4 days ago

One is for HR to use to immediately reject your application. The other is to train their AI model.

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josephc 13 points 3 days ago

It started with basic indifference and became a feature.

In the beginning, people were manually receiving and reviewing resumes given to them in person.

This moved online and, for a time, normal humans continued to upload their resumes. Humans continued to review them.

Eventually someone decided they wanted to spam resumes, like someone swiping right on every potential Tinder match and turning people down later. This spam became problematic, so companies needed a way to automatically filter folks. Extracting info from PDFs wasn't easy at the time.

Having a form to fill out prevented some spam and let them do keyword searches and filtering, but more importantly now it gives them two things: It prefilters people who don't care enough to complete it and add a sight sunk cost bias to folks who are on the fence.

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theywilleatthestars 12 points 4 days ago

My conspiracy theory is that it's a plausibly deniable way to filter out disabled people

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HobbitFoot 9 points 3 days ago

HR reads the forms. The hiring manager reads the resume.

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amio 8 points 4 days ago

It's easy to make you do it, that's all.

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teft 8 points 4 days ago

To let you know how the relationship is going to go.

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kubica 5 points 4 days ago

Has it happened to you that there is something that you don't know how to put in the limited set of options they give you? They don't know what the proper fix would be either without fixing the forms. Of course they don't want to fix anything, so you better figure out a way to make that data fit in if you want it there.

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snek_boi 5 points 4 days ago

Some are saying that it’s to have both human-readable and machine-readable data. I don’t doubt that some places do that. But others don’t.

I worked at a college HR and we asked candidates for a a bunch of stuff, including both a CV and a form.

The CV was given to whoever decided whether that person was hired or not.

The forms were given to HR, so that we could independently verify information and manually add information to the college’s records.

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Lehmuusa 2 points 4 days ago

Why didn't HR use the CVs for that? Can they not read?

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StillAlive 1 point 4 days ago

CV has a lot of fluff that HR doesn't require.

For example, your previous employer's name and maybe your post there is sufficient. They don't need to know what your projects were.

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Lehmuusa 1 point 4 days ago

So? It's magnificently easy not reading those parts of the CV.

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snek_boi 0 points 3 days ago

It may sound baffling that people ask for information that may be duplicated. But for us to understand what was really going on, it's worth explaining what was in the forms.

The forms asked for information that often were missing in CVs. Here's a list of things that CVs usually didn't have:

Bureaucracy-friendly considerations:

  • A clear-cut distinction between first, middle, and last names. CV's rarely spell it out.
  • Government-issued ID. Never seen this in a CV.

Medical considerations:

  • Blood type in case there's an emergency. Never seen this in a CV.
  • Emergency contact information. Never seen this in a CV.
  • Allergies that the college should be aware of. Never seen this in a CV.
  • Medical conditions that the college can provide accomodations for. Never seen it in a CV, although it probably exists.

Specific information:

  • The specific role or roles that someone is applying to. Sometimes CVs are re-written to better fit the job they're applying to, but I've rarely seen the specific role being written on the CV.
  • Whether the applicant personally knows people in the institution, both to check for references and also to mitigate blatant conflicts of interest. I've never seen this in a CV.

There's also the following practical consideration: reducing the time it takes to hire.

Here's a way to think about it: Colleges have seasonal hiring sprees. In a matter of weeks there can be dozens of CVs coming HR's way. HR needs to handle this. From HR's point of view, receiving a CV with incomplete information means HR needs to send your application to the back of the line and ask you to give HR the information it needs to hire you. These errors increase your time-to-hire, HR's workload, and everyone behind you's time-to-hire.

Am I saying the system is perfect? Am I saying the system is not annoying? Am I saying we cannot improve it? No.

I'm laying out the problems, the constraints of the problems, and the existing solutions. As it stands CVs solve for different problems than forms. I don't doubt we could arrive at better solutions over time, but I think that would require a different set of constraints than the ones we currently have.

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Lehmuusa 1 point 3 days ago

What could be cool would be a simple "included in my CV" button that you could click to bypass the field if it would be duplicating information already given. When you apply for 100 positions and each one requires you to painstakingly re-write all the content of your CV, it's a big-time chore.

(Also, I don't think it's okay to ask half the stuff you are asking... Is that really legal someplace on Earth?! Blood type as reason to hire an applicant??)

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snek_boi 0 points 3 days ago

I suppose your proposal can work: having standard questions with standard answers.

To make sure there’s consistency, maybe having a non-profit handling the whole thing could work. That way, there’s a standard application that people can fill in and standard responses that jobs can expect. Something like America’s Common App.

As to legality and the hiring criteria, I’m sorry if I misled you. I can assure you candidates were not being selected based on their blood. As I said earlier, the CV was given to the hiring decision-makers and the forms to HR.

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tunetardis 4 points 4 days ago

It's for the Dept. of Redundancy Dept.

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ApollosArrow 4 points 3 days ago

For us it was design.

The form submission and info would go to HR for background checks and systems, I usually didn’t look at that information, just the resume. My department was about animation and designed, so the first step of the process was seeing how much attention to detail you gave your resume. All that design would also throw off some of those resume scanning apps as well. It may have gotten better at doing so, but at least for me it did help.

Every once in a while people would forget to add obvious information on their resume, like their website, address, etc (usually the first red flag). That’s when that redundant info would also help.

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Objection 3 points 3 days ago

Pretty sure it's because we live in hell and are being tortured by malevolent entities. I'm unclear on whether we are being punished for long-forgotten sins in our past lives, or whether it's more of a feeding off our suffering for sustinance situation. Could be both.

The only thing I know for sure is that whatever beings set things up that way are not recognizable to me as human.

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one_old_coder 3 points 4 days ago

Laziness because it is literally their job. I've done it a hundred times and I have no other explanation.

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HubertManne 3 points 4 days ago

Or further will auto parse your resume and then do it wrong and then appear to allow you to make changes only for those changes to revert once you you confirm the application.

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SuiXi3D 3 points 4 days ago

Whatever HR systems they’re using are designed one way, and they aren’t designed to interface with whatever file type your resume is. And they likely never will be.

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CannedYeet 2 points 3 days ago

Structured data vs. unstructured data. The form is structured data and it can be manipulated easily and reliably with code. With unstructured data it's a lot of guesswork and chance.

Also sometimes HR can't use the resume because the name could reveal gender or ethnicity and they need to blind that. And it's not trivial to manipulate any part of the resume to do that masking.

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Zephorah 2 points 4 days ago

So they don’t have to.

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hperrin 1 point 4 days ago

My guess is so that their system can present red flags like long periods of unemployment or short job retention.

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bluGill 1 point 4 days ago

There shouldn't be the same data except for intentional or trivial duplication. Your resume is for humans to read. The form is for machines to verify you can do the job and that you really have experience for the job level. These are different purposes and need to be treated differently.

Write your resume for humans to read, so figure out what they are looking for and give them that. sometimes 5 years in a job is just one line "I wasn't letting my experience rot but otherwise you don't care so I won't waste you time", while a single year of interesting to them work can be 15 lines.

Write the machine forms to be honest - they might check that you really worked those dates and had the job title so don't lie. They will flag a gap in dates but the 2 years fast food is just as good as anything else. They know what java is so if that is a checkbox item you better have it, but they don't know the difference between 10 years extensive experience and I saw java for 15 minutes every year for the last 10. (don't lie about your abilities, but if you know the job won't be writing java you just need to convince the machine you have enough java to check the box and move onto the humans who make decisions).

Note that I assume above you have done some research. You can't always figure out if a job that wants 10 years java really is writing java, or if java is a buzzword - but often you can. Don't submit any resume until you have 15 minutes research into the job/company, but time limit your research to no more than a couple hours (set a timer at 1 hour and decide if either the research is interesting anyway; or you know you have a good chance and are learning things that give you a better chance).

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Triumph 5 points 4 days ago

I was told that AI could read whatever resume I submit and perfectly extract all the relevant information from it and put it in the correct database fields.

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PP_BOY_ 1 point 4 days ago

HR is a parasite that's infected every aspect of corporatica

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LovableSidekick 1 point 3 days ago

Poorly designed process. Would you really want to work for that company?

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Proprietary_Blend 1 point 3 days ago

To make life even more of a hassle. Ugh

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HubertManne 1 point 4 days ago

On another note you see this across the board with technology now. Its optimized to work well for the business and not give a trump about the customer. Especially if the customer will not just give up all power and allow the system to automically charge them and such.

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altphoto 1 point 3 days ago

My HR did/does that. It's super annoying. They basically keep records to be able to use them against you one day for good or bad.

Like if you hurt yourself...hmmm ok let's put some safety in place. But if you do it several times, obviously you are a liability so GTFO! Or if you complain about something, they tell you to wait some time before firing you. Otherwise it might look like retaliation...then if you say ..oh retaliation....hmmm judge, this idiot kept clumsily getting hurt at work. So we did something to keep him safe. But in reality if because you are just not effective and complained about it. HR is a bunch of sneaky bastards. They're not there to help you. They're just there to help themselves and the company. The company, not you.

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melsaskca 1 point 3 days ago

For the same reason that when you research and buy a product, the computer starts telling you to buy the product you just bought. Absurdity.

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quick_snail -5 points 3 days ago

Use auto fill in your browser for all.

If you're typing that shit manually, you don't deserve the job.

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LordCrom 2 points 3 days ago

Wrong people.

Do not copy paste resume details. Tailor each submission to match the job. There's no other waycto beat the AI right now other than to regurgitate job details back at them.

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