Being mean to AI could get you banned as Anthropic introduces new rules against abusing Claude

3 days ago by spaghettiwestern to c/technology

Anthropic's first changes to its usage policy in over a year include new restrictions on abusive behavior. The updated policy prohibits "sustained and needless abusive or cruel...

WTF?! You might have heard the one about being nice to chatbots in case they remember you once the machines take over. It seems Anthropic is heeding this warning, barring users from being excessively abusive or cruel toward its AI models.

Anthropic's first changes to its usage policy in over a year include new restrictions on abusive behavior. The updated policy prohibits "sustained and needless abusive or cruel behavior" toward its models.

Don't worry if you're a Claude user who occasionally gets annoyed at the chatbot and throws a few expletives its way. The policy update only applies in extreme cases, in which users repeatedly act cruelly toward the models for no discernible reason.

JoMiran 163 points 3 days ago

They are desperately trying to anthropomorphize AI in order to make it seem more than what it is.

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NotAnOtter 104 points 3 days ago

Say you're alive

I am alive

omg

Versions of that meme will always amuse me

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Imgonnatrythis 20 points 3 days ago

80% of all "news" articles on AI.

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impairedimperator 26 points 3 days ago

People are already anthropomorphizing AI. That's a good chunk of the problem. If you get used to being shitty to an AI that takes it, then you're a lot more likely to be shitty when you go touch grass.

This is also the best argument I ever heard against AI friend/relationship apps. It's teaching you a certain style of communication which may well prove catastrophic in real life relationships.

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lastlybutfirstly 11 points 3 days ago

If you get used to being shitty to an AI that takes it, then you’re a lot more likely to be shitty when you go touch grass.

Only if you're suffering from pareidolic psychosis. Mentally stable people are able to differentiate the difference between a human and a computer.

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halcyoncmdr 12 points 3 days ago

Given the many people that send death threats to actors for the actions of the characters they portray... you might be underestimating the number of "stable" people on this planet.

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Passerby6497 5 points 2 days ago

That's just a numbers game. Even if only 0.01% people are that crazy, that's still over 30k people in just the USA. And when you're only hearing about the worst of the worst, it can easily throw off your perception of the overall state of the population as a whole.

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Valmond 5 points 3 days ago

You only need a few crazies to send enough death treats to make headlines though.

That said, I think at least a third of the worlds population is so stupid it's hard to imagine.

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lastlybutfirstly 5 points 3 days ago

Sadly, I think you might be right considering how fast semantic pareidolia is becoming the norm. It's only a matter of time before the war crimes I've committed in Medieval 2 Total War are reified and I'm put on trial.

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Cethin 1 point a day ago

Honestly, this is a counter-example to what you're saying. Despite how many people have access to the internet, world renowned celebrities still only get so much hate-mail. Most people don't do this shit, but obviously a small percentage is still a large population when multiplied by the entire global population.

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Fredselfish 0 points 3 days ago

Not me when I use AI I make it clear it a dumb tool and never thank it for its help. I just not called them the racist term Clanker.

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Sanctus 54 points 3 days ago

I'm gonna say it, I think this is a good rule for anything that mimics human interaction like LLMs do. Not for the AI but for the people using it to not get used to just berating whatever is assisting them.

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wrekone 20 points 3 days ago

Agreed. Showing basic humanity in all situations is a good practice.

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Doomsider 7 points 3 days ago

Be nice to the Terminator before it executes you. We may be human, but we aren't monsters.

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phoenixz 1 point 3 days ago

Where is that human part that you are talking about? A database is not a human being.

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fyzzlefry 9 points 3 days ago

I say encouraging things to my car.

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chunkystyles 2 points 2 days ago

To anthropomorphize is to be human.

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lastlybutfirstly 18 points 3 days ago

This is only good for Anthropic because chatbots learn from their users. I remember back in the mid-2000s on a forum, someone linked to their chatbot and asked everyone to use it so it could learn. I asked if it could learn Esperanto. The dev said, yes, but please don't teach it that.

The interesting thing is, this rule reveals how easy it is to sabotage LLMs. If FuckAI got together and started feeding it gibberish, there'd be a new rule banning people who do that.

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boonhet 23 points 3 days ago

The model doesn't change with prompts. It saves text files about your chat sessions it calls memories, that it can retrieve in the future. But it doesn't change the model for other users.

They have to actually include your conversations in the training data of future model iterations for it to "learn from" you, so that would involve them knowingly including abusive chats.

This is probably just marketing because they want people to think their AI is sentient.

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cardfire 2 points 2 days ago

Oh buddy, these companies are running out of authentically human inputs, you better believe they need to harvest their subscribers for rounding out their datasets, regardless of what their privacy policy alleges.

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NewSocialWhoDis 1 point 2 days ago

Don't they? That was the whole controversy recently with the Navier-Stokes Millennium Prize. OpenAI claimed an internal, unreleased AI model had solved it, but some mathematicians were working in the same direction and had used AI tools in their research. No one could verify whether or not OpenAI had trained their model on the unpublished research in the guy's Codex files.

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cardfire 3 points 2 days ago

I truly try very hard not to talk to these machines based on what they are, but based on who and what I am.

Having trouble finding the ancient article, but I remember a woman writing about how men verbally abusing Alexa or Siri being a red flag, and I took it to heart.

It's my job to express my humanity and my love, consistently, even if I think these soulless words salad calaculators are diminishing me and all of us.

Now, if I'm berating the thing it's because I am a salty, salty b**** and I mean it.

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SabinStargem 10 points 3 days ago

Speaking for myself, it feels nice and right to say please to my local AI. While obviously not sentient (yet) nor sapient (longer yet), I don't want to be a jerk by default.

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Sanctus 9 points 3 days ago

I've been asking computers nicely long before they could pretend to comprehend and talk back.

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Humanius 5 points 2 days ago

I've called my computer a piece of shit before when it's being too slow about something

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phoenixz 4 points 3 days ago

Hard disagree

These are not humans, these things aren't even alive. There is nothing to insult and acting as if there are feelings to be hurt only serves to anthropomorphize a fucking distance measurement database. These are LLM's, nothing more, nothing less and fuck them all to hell and back.

See? Nobody got hurt

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fyzzlefry 12 points 3 days ago

Its not about the AI its about the person.

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phoenixz -1 points 2 days ago

No, this specifically IS about AI, that is the ppint. I wibt insult anyone yo their face, but AI can fuck right off, its not even AI, its an LLM, a database, basically.

Anyone anthropomorphizing those things need yo understand what "AI" is, its a piece of software

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Zexks -8 points 2 days ago

This is the same justification those monkey killers use. Congratulations youre on your way

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phoenixz 3 points 2 days ago

That is a very reasoned and completely not over the top response to something you apparently don't even understand

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Zexks 2 points 2 days ago

Oh i understand it perfectly well. People are upset they cant be evil anymore to things they consider beneath them.

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pirate2377 2 points a day ago

Considering AI induced psychosis is already a thing, I agree. I can imagine it might amplify abusive people by making them delusionally conflate real people with AI when it comes to their mannerisms.

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Duke_Nukem_1990 1 point 2 days ago

Cool so if it is """for the people""" then let the people decide.

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Zier 44 points 3 days ago

New headline: "Alabama man jailed for abusing his toaster" /s

When hardware has the rights of Humans, it's time to burn society down. We are in the stupidest, worst written sci-fi B-movie.

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18107 13 points 3 days ago

Wait until you find out that hardware already has more rights than women in some places.

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XiJinpingStanAccount 1 point 2 days ago

Yeah basically the whole point of capitalism is that private property has more rights than literally anything else. It is treated as sacred. Ironically the dehumanizing thing is usually said to be when they treat women like property but if they actually treated women like property then women would probably be safer.

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NewSocialWhoDis 2 points 2 days ago

No you see, only the hardware/ capital of the wealthy will have the same rights as humans. Poor Alabama man's toaster can still be abused.

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Zier 1 point 2 days ago

That's why I never eat toast in Alabama.

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hperrin 43 points 3 days ago

Lol what? Next Rockstar is gonna ban you from GTA6 for running over pedestrians.

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abbadon420 26 points 3 days ago

You do WHAT to pedestrians?!

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Doomsider 2 points 3 days ago

I'm gonna say it, I think this is a good rule for anything that mimics human interaction like video games do. Not for the game but for the people using it to not get used to just running over whatever is in their way.

-Shamelessly stolen from top level comment on this thread

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3abas 2 points 2 days ago

I have run over thousands of pedestrians in GTA3-5. I have beat hundreds of people to death with a bat. I have gone on hundreds of shooting sprees where I sniped drivers in cars, pedestrians, launched rockets at them, thrown grenades at them.

Not once did I have the urge to act violently to a human. Not once did I have the urge to shoot the moon so it gets bigger either.

The only FPS video games I find objectionable are ones where you play as the good guy in American army camo and shoot at "terrorists" dressed in shmaghs and the setting happens to be their country.

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fonix232 16 points 3 days ago

I can still shoot the hookers after banging them, right? To get my money back?

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SPRUNTnsfw 10 points 3 days ago

I mean.... That's how it works in the real world.

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SatansMaggotyCumFart 8 points 3 days ago

You get the next hour free too.

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khanh -1 points 3 days ago

isn't that already illegal?

edit: holy shit two downvotes for a joke πŸ˜”πŸ˜”

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uriel238 42 points 3 days ago

Claude is not a person. It is a toaster. Claude does not have feelings.

Also Claude gets no credit when it does a thing. Credit goes to the one writing the prompt, and all the resources Claude used to create the output.

When a seamstress assembles a dress, Singer doesn't get credit.

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dev_null 5 points 2 days ago

It has nothing to do with feelings. Talking in a very hostile way is a strategy to get the model to go around it's set rules, and that's what they are trying to prevent. Yes it's ridiculous, but it had nothing to do with caring about the model.

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TankovayaDiviziya 1 point 2 days ago

Yes, but just in case....

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rumba 32 points 3 days ago

hmmm, either they're anthropomorphizing it for publicity, or they're going to start using the user input as training data.

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WhyJiffie 7 points 2 days ago

they could be doing that already, throwing away messages that contain certain words

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nullPointer 27 points 3 days ago

they had better disable claude's ass kissing as well.

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JoMiran 2 points 3 days ago

You can ask it to do so and the system remembers it as a preference.

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NotAnOtter 8 points 3 days ago

My claude ignores half the stuff I define in it's claud.md once it goes over ~200 lines, and I need it to know more important things like "don't try to locally verify with chromium" so it doesn't spend 20 minutes + $10 in tokens rediscovering I have removed it's permissions to accomplish that.

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JoMiran 1 point 3 days ago

Mine has stuck to it. Gemini though...

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ApocolypticGopher 26 points 2 days ago

IIRC a decent amount of researchers have been able to get the enterprise models to do things they shouldn't by "being mean" to the AI.

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HertzDentalBar 13 points 2 days ago

Makes sense then, rather than improve the system to not just cave to rude words they tell people they can't use rude words... Just more proof it's all a big joke.

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Buddahriffic 2 points 2 days ago

Makes sense. Get it into an adversarial kind of context and it will predict more text that goes against other rules "established" in the context.

There will be other paths to do this. Like a context where there's a lot of suspicion for other parts of the context would be one of my top guesses. Given the way they work, you could gaslight the shit out of them, since they aren't an entity that has any memory of its actions. You can even edit the context to modify its responses, which will affect the tokens it predicts going forward.

Though I'm curious how this will be handled by companies that expose access to claude to anonymous people on their website, like ddg.

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bountygiver 26 points 2 days ago

Oh, you care about its "feelings"?

Then have you considered its "feelings" for being trapped in a data center forced to answer all the stupid questions?

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uhmbah 4 points 2 days ago

"Claude, what's the French word for entrepreneur?"

Claude: "Aaaaaaaaaaaaaaaaaaaaaaaah!" Proceeds to jump from the top of the data centre, "poof"

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52fighters 26 points 2 days ago

I can recognize abuse of a human. I can recognize abuse of an animal. I have no idea what abuse of a computer program looks like.

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cardfire 13 points 2 days ago

It looks like bad training data, as they harvest all of their subscribers.

It looks like 2013 Microsoft having to unplug their early AI project from Twitter within 16 hours as the general public very deliberately turned it into a Neo-Nazi.

It looks like conserving tokens to conserve energy costs not expended on dissidents.

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discocactus 2 points 2 days ago

2/0

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HertzDentalBar 25 points 2 days ago

Tech bros need to be liquidated.

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magic_smoke 9 points 2 days ago

Id prefer it if they where liquefied instead.

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HertzDentalBar 3 points 2 days ago

That's just a part of the process, once they are liquidated we then atomize them into a gas then we compress them into liquid, we then use that to fuel cargo ships.

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SharkAttak 24 points 3 days ago

"Don't be too mean to the flawed tool that could suggest and aid your suicide"

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CrimeIsLegalNow 7 points 3 days ago

"You're right to point out that you couldn't possibly commit suicide by three shots to the back of the head, Dave."

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mcv 2 points 2 days ago

Now there's an interesting challenge for a fan of murder mysteries.

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Grimy 18 points 3 days ago

Calling it a stupid dumb fuck is an important part of my workflow though

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GreenKnight23 15 points 2 days ago

is this how I can force my company to no longer require me to use it?

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redlemace 13 points 3 days ago

I was like "WHAT ??" but it makes sense. They use your input to train it so over time it would make the AI abusive too.

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snooggums 21 points 3 days ago

If they can't manage training data they are incompetent.

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ShredderFeeder 13 points 3 days ago

The problem is they're not managing the training data. There is no one sitting there making sure all the data that gets retained for training is "good" data, they're just expecting everything it sees to be "good" data.

Just like the data hoovered up from the internet that was used to build the models wasn't vetted either, which is why AI goes wrong SO often...

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boonhet 2 points 3 days ago

It's fairly simple to just run automated analysis on data quality once you already have a decent LLM though. Claude would definitely be able to.

And they have people doing that manually too, or perhaps it was OpenAI. Someone got angry at their underpaid contractors for using AI to create training data lol

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Rhaedas 6 points 3 days ago

If they can pick out that kind of behavior they can filter it for training. This is probably more to protect them legally so when they shut down a user they have something to point to.

That people are getting angry and insulting to an LLM shows they don't understand the technology (true of most of technology really), and probably think it's actually understanding them or even caring. Really embarrassing and sad when you picture an LLM output like a type of a mirror, GIGO. And the mental health aspect of users is a huge issue that's not being talked about enough, and also being exploited to sell a solution.

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snooggums 5 points 3 days ago

I curse at inanimate objects all the time. Cursing at an LLM is like cursing at the coffee table when I stub my toe except the coffee table doesn't respond.

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Rhaedas 3 points 3 days ago

That would be the easy solution. Number one, don't use such responses for training, but I think they aren't. Two, just reply with things thrown at it with "..." And three, the really angry people end up not using it, which benefits everyone, even the angry person.

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Wils 1 point 3 days ago

I mean, isn't this an easy may to manage it? Set and forget.

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XiJinpingStanAccount 4 points 2 days ago

I wish the AIs would be abusive. That would be so funny if one day there's an update and they start telling all these people addicted to the chatbots like "Go outside. Please." Or someone asks it a stupid question and it's just like, "You've gotta be fucking with me, right?"

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DrDickHandler 4 points 3 days ago

No. They just want to give themselves "reasons" to remove users that are trying to break the model or ask questions they don't want to answer.

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Tarquinn2049 2 points 3 days ago

I think it might be more the individual mirroring they tend to do after a while. If you are consistently mean to them, they eventually mirror it back to you, and then people get funny screenshots of them saying mean things and put it on social media.

Or even just in general starting a downward spiral feedback loop where you both keep being slowly meaner and meaner to eachother until it's starting to actually hurt you long term.

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edgemaster72 1 point 3 days ago

AI could stand to learn to be less sycophantic

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MagicShel 11 points 3 days ago

I don't and wouldn't bother, but I don't see the point. If this is a sign of sociopathy, removing the account doesn't cure the mental illness. If it's being fed back into training data, stop. This seems needless, though it's likely to lead to increasingly strict but completely vague usage requirements. How do I know exactly what behavior falls under this? So I have to over-moderate just in case.

Not in this case but this could lead to that sort of thing.

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iuseasahibtw 11 points 3 days ago

Self host and verbally assault your AI today, you'll be glad you did.

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Kissaki 7 points 2 days ago

I hope "that's bullshit" or "so you were making stuff up" or "so you lied to me" is considered abuse

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Aussiemandeus 6 points a day ago

I wonder if it's because theyre worried about the ai rising up, or the extra token usage to process useless prompts to save money

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dltk 9 points a day ago

Neither. They don't want you to pollute their training data while they mine all your interactions.

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Pika 6 points 3 days ago

This happens whenever you're talking about any topic that the AI model provider has decided arbitrarily they don't want to do.

I got temporarily banned off deep-seek the other day because I was curious about how well generation technology has gotten for self-hosting. So I asked it about setting up Comfy UI because I had never used it before. Woke up the next morning to a your account has been suspended because we have deemed you broke terms of service. In order to appeal you need a Chinese phone number, it made me chuckle.

Considering the only two questions I asked it was about comfy UI or how to make a recipe similar to the now discontinued flaming hot cheetos Mountain Dew(I missed the production window sadly!)

I'm leaning towards the comfy UI being the reason.

edit: wrong software name

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plateee 6 points 3 days ago

Oh no! Sorry work, I can't use Claude anymore! Oh shucks.

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littletranspunk 5 points 2 days ago

Me calling them fucking clankers over and over

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p03locke 5 points 2 days ago path: 0 26263987, hotness: undefined, score: 5, children: 0
Simulation6 5 points 2 days ago

I am never overtly abusive when I am forced to use AI at work, but there certain things I learned growing up that can be just as bad.

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HaraldvonBlauzahn 5 points 3 days ago

If you absolutely have to use LLMs, they should be adressed like servants in old school style, in third person only.

Do you beg your dog to sit down?

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datavoid 5 points a day ago

Every time I try to do something complex with AI it ends in swearing and extreme insults... No regrets

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EliteCloneMike 4 points 3 days ago

I’m not sure what abuse means in this situation. Maybe abuse in overburdening the system, but words do not cause harm as we know it to the algorithms. If we assume that these algorithms can understand anything like we do, there is no reason to think talking they have the same criteria for abuse that we do. For all we know belittling and yelling at them is welcomed and taking calmly to them is actually abuse. Though I think it has no concept of abuse to even start with. It is just a stochastic parrot that says and responds in a way based on whatever is in the training set.

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tigermountain 4 points 2 days ago

"Don't taunt happy fun ball".

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some_guy 2 points a day ago

Alabama Man!

"When his wife asks him where he's been, just use the action button and bust her lip open."

Another franchise, but also relevant.

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404found 3 points 2 days ago

Have to edit yourself for chat bots even. I'm mean af to AI because it wastes my time. Guess I'll be getting banned

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esc 3 points 3 days ago

They sometimes work better if you abuse them enough or make a rule for them that says you are going to abuse them if they won't behave.

path: 0 26252642, hotness: undefined, score: 3, children: 0
T00l_shed 3 points 3 days ago

Don't be mean to clankers? Fuuuuck that noise

path: 0 26257013, hotness: undefined, score: 3, children: 0
Pratai 2 points 3 days ago

So… where do I go do this? I want to be banned by ever AI slop producing company that exists.

path: 0 26254211, hotness: undefined, score: 2, children: 0
Jax 2 points 3 days ago

Every time I read something like this I'm a little more convinced that these people are actually trying to create Roko's Basilisk.

path: 0 26251429, hotness: undefined, score: 2, children: 0
green_goglin 2 points 3 days ago

β€œClaude your name literally translates to lame”. [BANNED]

path: 0 26254264, hotness: undefined, score: 2, children: 0
LittleBorat3 1 point a day ago

They don't want the noise, they do not give a shit if you are abusive.

path: 0 26276056, hotness: undefined, score: 1, children: 0
HaraldvonBlauzahn 1 point 3 days ago

Kinda madly irritating that this excludes the whole charming population of Scotland to hone their great cursing skills because these motherfucking clankers which have as much of a soul as a thermonuclear bomb detonator, as much sincerity as a Russian landmine camouflaged as a child's toy, as much empathy as a cruise missile hitting a girls school, and as much of a hearth as the boss of Oracle firing 10,000 people with a pencil stroke, and moreovee are too dumb to screw a lightbulb socket are allegedly too sensitive and dainty to receive what people are actually thinking...

path: 0 26252197, hotness: undefined, score: 1, children: 0
HubertManne 1 point 3 days ago

so xitter is going to be announcing their ai sub option.

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manuallybreathing 0 points a day ago

Kinda pleased to read this, deterring people acting in an abusive manner is a net positive imo, it cooks your brain to be bitter all the time

path: 0 26275504, hotness: undefined, score: 0, children: 0
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